Treatment Coordinator

North Salt Lake Dental • North Salt Lake, UT

1d • $18 - $24 • Onsite

About The Position

The Treatment Coordinator plays a critical role in practice performance by partnering closely with doctors and front office team members to ensure patients understand their treatment options and financial responsibilities. This position requires strong communication skills, a solid understanding of dental procedures and insurance benefits, and confidence in discussing treatment and payment options with patients.

Requirements

• Claims and insurance background required
• Strong communication, organizational, and follow-up skills
• Ability to confidently discuss treatment plans and financial arrangements

Nice To Haves

• Dental treatment coordination experience preferred (2+ years ideal, but not required)
• Hands-on experience with Open Dental preferred
• Bilingual skills are a plus (not required)

Responsibilities

• Present and coordinate treatment plans with clarity and empathy
• Educate patients on recommended care, insurance benefits, and out-of-pocket costs
• Collect patient portions at or prior to the time of service
• Manage and explain financing options, including CareCredit and Sunbit
• Actively follow up on unscheduled treatment using Open Dental workflows
• Actively work on collecting accounts receivable (A/R) from both patients and insurance companies
• Support claims, insurance verification, and financial coordination processes
• Collaborate with providers and front office staff to improve case acceptance and collections

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed