Treatment Coordinator
About The Position
At Children’s Dental Health, we’re committed to providing exceptional dental care and creating a seamless, positive experience for every patient and family we serve. We’re seeking a Treatment Coordinator to join our team and play a key role in connecting patients with the care they need while ensuring schedules run smoothly and efficiently. As a Treatment Coordinator, you will help manage and schedule procedures across multiple offices, ensuring each patient is fully prepared and informed for their dental surgery. Your strong communication skills, attention to detail, and ability to manage multiple priorities will contribute to smooth daily operations and exceptional patient experiences.
Requirements
- Strong interpersonal and communication skills to work closely with patients and staff.
- Proficient with MS Word and Excel
Nice To Haves
- Experience working with Dentrix software is a plus.
Responsibilities
- Manage dental insurance prior authorizations, ensuring they are secured at least 30 days before surgery.
- Notify patients of their scheduled surgery time one week prior and confirm all necessary co-pays are collected in advance.
- Maintain accurate scheduling using Dentrix and Vision systems, ensuring alignment across platforms.
- Communicate effectively with staff regarding schedule changes and cancellations, keeping detailed records of reasons.
- Assist in collecting medical deductibles when applicable (separate from dental benefits).
- Check and respond to company emails daily to ensure effective communication.
Benefits
- Medical and Vision Insurance: You're eligible starting the first month after you join.
- Dental Coverage: Enjoy this benefit with $0 premium.
- 401(k) Plan with Company Match: We help you plan for your future with our matching program.
- Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
- Employee Referral Program: Earn rewards for bringing talented individuals to our team.
- Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
- Pet Insurance: We understand the importance of furry family members too.
- Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
- Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
