Treatment Coordinator - Impact Oral Surgery
About The Position
As the Treatment Coordinator (TC) at Impact Oral Surgery you'll control the new patient flow of the practice. The TC plays a vital role in customer relations and service. The Treatment Coordinator's goal is to capture new patients and retain the existing patients through quality customer care. This is a position where you will be selling treatment plans and services to clients who have come into the clinic for treatment consultations. You must be an energetic individual with the ability to understand all aspects of the treatment plan and explain it to the patient. Qualities needed to be successful in this role Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely outgoing and kind. If you offer all this and more, then we would love to meet you. Total Rewards: You'll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:
Requirements
- Must have the ability to work well with the public.
- Excellent verbal and written communication skills are required.
- Excellent attention to detail.
- Ability to multitask.
- Must have the drive to succeed in sales and to meet goals.
- Excellent time management skills.
Nice To Haves
- exceptional customer service skills
- computer literacy
- works independently
- anticipates team and doctor needs
- respectful to fellow team members, patients, and the Doctor
- genuinely outgoing and kind
Responsibilities
- Ensure the new patient/parent/guardian understands the treatment.
- Presents the fees for services and provides payment options to the client.
- Conveys a positive image of the practice.
Benefits
- Competitive pay
- career growth opportunities
- talented and motivated team who care about each other, our mission, and our patients.
- flexible health and insurance options
- Employee Assistance Program
- complimentary orthodontic treatments that help you and your family stay on track.
- Paid time off and holiday pay.
- plan for the future with an industry-leading 401K retirement plan with matching company contributions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
No Education Listed
Number of Employees
251-500 employees
