Treatment Consultant

It’s A Secret Med Spa•Houston, TX

49d

About The Position

Initiate the sales process by scheduling consultations with new and existing clients, warm leads, and thoroughly describing our services and skincare products with an expert knowledge base and consistency. Meet with each new client and give them an overview of our services, create a custom treatment plan to achieve their goals, and ensure they are comfortable and well educated about our wide variety of service offerings. Build rapport and close sales with potential clients by explaining product and service capabilities, overcoming objections, and preparing financing contracts with lenders such as Cherry Finance and Care Credit. Expand sales within existing accounts by introducing new products and services Recommend and up-sell new services by evaluating the client's current aesthetic treatment processes. Partner with location providers and manager to find ways to drive new business into the spa Work with providers to dig into their client books and schedules and help them uncover potential upsell opportunities Comply with all company policies and procedures to ensure streamlined processes Ensure customer relationship management (CRM) system is accurately updated and utilized with all customer interactions. Maintain collaborative relationships with peers and achieve results with a win-together mentality. Possess an entrepreneurial spirit; Proactively outreach to current and potential clients to drive results

Requirements

Previous sales experience of 2+ year(s) required.
Flexible schedule with the ability to work weekends as needed
Previous experience working in a med spa or aesthetics industry
Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
Ability to work as part of a team and take initiative
Enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
Must Maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
Must maintain a high level of integrity with a strong ethical foundation
Ability to work in spa locations within the immediate vicinity as needed

Nice To Haves

Bilingual is a plus

Responsibilities

Initiate the sales process by scheduling consultations with new and existing clients, warm leads, and thoroughly describing our services and skincare products with an expert knowledge base and consistency.
Meet with each new client and give them an overview of our services, create a custom treatment plan to achieve their goals, and ensure they are comfortable and well educated about our wide variety of service offerings.
Build rapport and close sales with potential clients by explaining product and service capabilities, overcoming objections, and preparing financing contracts with lenders such as Cherry Finance and Care Credit.
Expand sales within existing accounts by introducing new products and services
Recommend and up-sell new services by evaluating the client's current aesthetic treatment processes.
Partner with location providers and manager to find ways to drive new business into the spa
Work with providers to dig into their client books and schedules and help them uncover potential upsell opportunities
Comply with all company policies and procedures to ensure streamlined processes
Ensure customer relationship management (CRM) system is accurately updated and utilized with all customer interactions.
Maintain collaborative relationships with peers and achieve results with a win-together mentality.
Possess an entrepreneurial spirit; Proactively outreach to current and potential clients to drive results