First Merchants Bank is seeking a Treasury Solutions Implementation Specialist to join our team! This position will lead endâtoâend service implementation for commercial clients adopting treasury services. This role scopes requirements, builds and manages implementation plans, configures services and entitlements, coordinates crossâfunctional resources, and delivers client training to ensure timely, compliant service enablement and smooth handoff to support. As part of this role you will: Serve as the primary point of contact for clients throughout the implementation lifecycle, ensuring a clear, organized, and confidenceâbuilding experience. Review TM applications/agreements and required documentation; confirm services, limits, approvals, and controls. Orchestrate onboarding tasks across stakeholders providing communication and status updates as required. Configure and validate setups such as: Commercial Online Banking (Q2) entitlements and roles, ACH origination profiles/limits, wire agreements/controls (incl FX), RDC deployment and user access, Positive Pay and reconciliation settings, account analysis setups, sweeps, SFTP, Lockbox and Integrated Payables/Receivables, Cash Vault/Smart Safe, and bill pay. Execute quality checks, assist with client UAT if needed, and ensure service delivery in line with client expectations. Deliver engaging training for administrators and end users; provide reference materials, recordings, and “dayâ1” quick guides. Complete a structured handoff to support with final configuration, contact roles, and known nuances captured. To be successful in this position, we require the following: High school diploma or equivalent (GED). A minimum of two (2) years in treasury management, treasury operations, or a closely related commercial banking role. A minimum of two (2) years of customer service experience. The following would be a plus: Bachelor’s degree in business, finance, information systems, or related field. Experience with treasury implementations or project management. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees