The Treasury Services Officer is responsible for developing and managing relationships with commercial clients to deliver tailored treasury and cash-management solutions. This role focuses on driving revenue through consultative sales, ensuring seamless implementation of services, and providing ongoing client education and support. Incumbent is responsible for the growth of Treasury Services revenue, along with Merchant Services residuals, within the assigned territory. Duties and Responsibilities: Develop and execute a business development plan with the Director of Treasury Services to achieve established goals and objectives. Perform product research and identify appropriate solutions in order to increase sales opportunities. Identify and pursue new Treasury Services opportunities with commercial clients. Collaborate with respective banking centers to cross-sell treasury products and services. Cultivate prospects independently through customer referrals, networking, and participation in professional organizations, social contacts and relationships developed in the community. Develop relationships with customers through calling and customer support activities. Understand client business goals, environments, strategies and industry trends to become a trusted advisor and to identify solutions for customer pain points. Cultivate excellent relationships with internal and external associates while providing a valuable network for referral and cross selling opportunities. Attend frequent training for internal associates, including instructor-led and virtual presentations. Prepare and deliver sales presentations to all levels of customers including large corporate entities. Requires extensive knowledge of products and services available within the treasury and fintech industries, strong understanding of account analysis, and ability to translate and coherently deliver effective solutions to prospective clients. Develop treasury and deposit services analysis pro forma and formal sales proposals for client presentations to further develop and strengthen business relationships. Maintain up to date and thorough knowledge of treasury management sales programs, products and services, as well as applicable federal and state regulatory and compliance requirements. Detailed functional and technical knowledge of existing and developing treasury services, documentation and online technologies. This includes an in-depth working knowledge of all products, services and programs; with demonstrated sales and business development skills. Excellent listening, verbal, written and business communication skills, delivered in person, via phone or email, including effective questioning strategies, negotiations skills, presentation techniques and training delivery skills. Aid management with strategic planning projects including budgeting, process improvement, growth and quality initiatives. Maintain a thorough knowledge of Bank products, services, policies, procedures, and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank’s standard of conduct. Maintain a thorough knowledge of lending policies and lending processes. Perform other duties as requested. Participation in the bank’s High-Performance Rewards Connections program Make referrals to the Mortgage Center and Wealth Management
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees