Treasury Payment Administrator
About The Position
About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”) Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident. We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value a culture of diversity and professionalism in the workplace, and strongly believe that our workforce should reflect our community. https Purpose of the Job: Coordinate the Electronic Funds Transfers (EFT) also known as direct deposit of payments to state employees, vendors, and retirees through the Automated Clearing House to participating financial institutions. Respond to customer inquiries and resolve problems in a timely and efficient manner. Ensure timely replacement of rejected EFTs. Update notifications of change in Mosaic (MMARS) and HR/CMS. Stops and reissues check payments as requested by agencies, Retirement Board and Teachers' Retirement Board. Research all check and warrant requests using available systems. Report return checks to issuing agencies. Administer in lieu of insurance in accordance with Massachusetts General Laws, Chapter 90 Sections 34D. 34E. and 34F; in lieu of procuring a motor vehicle liability bond or policy and is to be retained as provided therein
Requirements
- 3 years of work experience in Accounting, Banking or related field and a bachelor’s degree
- Bachelor’s Degree may substitute for two (2) years of work experience.
- Customer service or banking experience.
- Computer/data processing skills.
- Microsoft Office and Adobe.
- Familiarity with Peoplesoft
- Strong interpersonal skills, conflict resolution ability.
- Knowledge of state’s accounting system
- Ability to lift up to 10lbs
- Ability to sit for extended periods of time
Responsibilities
- Respond to customer inquiries and research and resolve problems regarding direct deposit.
- Process direct deposit authorizations requests.
- Interpret, update, and correct ACH Pre-Notification and notification of change reports (Return Resolution and Unresolved Return Reports).
- Manage caseload to ensure direct deposit services are efficient and meet the needs of the users.
- Work with agencies and retirement boards to market direct deposit as an easy, safe, and cost-efficient method of payment.
- Record and respond to requests for direct deposit forms.
- Track increases in new direct deposit accounts for marketing evaluation.
- Issue stop payments as requested by State Agencies and Vendors.
- Issue stop payments as requested by the Retirement Board and the Teachers' Retirement System.
- Reissue stopped checks for the Retirement Board and return in a timely manner.
- Complete check research using all available resources.
- Answer all inquiries from State Agencies, vendors, and Treasury Departments.
- Prepare letters to the Registry of Motor Vehicles for participants in lieu of motor vehicle insurance
- Update Treasury’s Custody portfolio in accordance with monetary changes triggered by changes in participation in lieu of motor vehicle insurance
- Special projects as assigned or as responsibilities dictate.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
