Treasury Passport Digital Platform Lead

Northern Trust•Chicago, IL

32d•Hybrid

About The Position

Treasury Passport Digital Platform Lead is a member of the leadership team for Enterprise COO – Digital Solutions. The position is responsible for end-to-end management of the platform lifecycle and service delivery of the Treasury Passport platform. The role serves as single point of contact for all matters regarding the platform with partners and vendors. Responsibility for managing a team of platform/capability owners/managers and business analysts in execution of objectives. Responsible for executing the strategy of the product umbrella as outlined by the Lead Product Manager, Product Executive and Head of Product Management for the business unit. Responsible for Product Management Lifecycle activities such as defining the target client segment market and evaluating industry trends and uncovering opportunities. The specialist product manager will also perform launches and post launch assessments/ recommendations. Work Model: Hybrid

Requirements

Extensive knowledge of product lifecycle management from concept to post launch refined.
Experienced knowledge of Agile / Scrum.
Strong understanding or knowledge of banking product (transaction banking and treasury management) capabilities and experience delivering complex digital platforms at scale in regulated environment.
Understanding of Platform Lifecycle Management and Platform architecture
Reasonable understanding of business architecture development and underlying technical solutions.
Excellent oral and written communication skills are required.
Proficient in constructing/overseeing logical and conclusive presentations, distilling complex subject matter into management-ready materials
Proven business leadership skills, with track record of building products and /or understanding of the core concepts of product management required.
Ability to understand and help grow the strategic business vision.
Proven track record of managing, leading, coaching and developing a team
Excellent in building key relationships, influencing and negotiating with clients, partners and leaders across multiple disciplines
Knowledge of business strategy development is necessary to provide long term planning and to manage the profitability/performance
Leadership and organizational skills are required to manage resources needed and to assess and develop the skills of staff.
A college or university degree and/or relevant proven work experience in business, engineering or technology is required.
A minimum of 10 years of experience.
Must have direct experience in one or more areas of banking, digital product delivery, platform/product management, and/or technology
Must have expertise in banking across treasury management and transaction banking including global payments.

Nice To Haves

Related Industry certification/qualification is advantageous

Responsibilities

Own and articulate the digital platform vision, strategy and value proposition.
Collaborate with Banking & Treasury Product Manager on industry and market research on product viability and competitive threats and understand how they may impact product strategies.
Manage alignment of Banking & Treasury Business strategy “ the what “ to the solutions and development of the digital platform “ the how”.
Ensure the platform delivers value: meeting business needs and stakeholder expectations.
Direct the rollout of new journeys, services, and tools across global Treasury markets; manage change impacts and ensure operational readiness.
Establish, manage and monitor metrics and key performance indicators against service level agreements and provide periodic reporting on status.
Lead the Service Excellence Program and drive integrated measurement and monitoring for successful adoption.
Assess investment needs for platform, review with Head of Digital Solutions, and follow request procedures as needed in capital and expense planning processes
Influence decision makers and manage stakeholders in order to achieve platform objectives.
Define platform roadmap, collaborate and prioritize execution with Technology within budget, and provide updates to stakeholders on delivery
Serves as main product point of contact for Digital platform capabilities across client service team and consulting / sales teams. Communicates new features and their value proposition.
Lead cross-functional agile teams to deliver ongoing enhancements, integration of new component tools and applications on platform, and integration with systems outside of Treasury Passport.
Ensure cost efficient, stable and sustainable service operation and delivery of platform capabilities and enhancements through formal program governance
Drive alignment of the Treasury Passport platform to enterprise productivity initiatives to deliver common capabilities across the enterprise to reduce duplicative capabilities, reduce development costs and expedite digital modernization.
Work with Technology and Operations to ensure urgent resolution of platform service disruptions and communication of updates and impact to stakeholders
Leads, motivates and cultivates team to manage platform to ensure reliability, performance, quality and robustness of team.
Embed new ways of working through coaching, training, and digital enablement programs.
Manage dependencies, risks, and stakeholder expectations during change execution and transition to business-as-usual.
Make staffing decisions, manage team expenses and performance review process

Benefits

Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits.
Northern Trust also provides a discretionary bonus program that may include an equity component.

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