Treasury Management Support Specialist

MidFirst Bank • Oklahoma City, OK

2d

About The Position

Key Responsibilities: Deliver expert client support for bank products and services Strong customer service orientation and problem-solving skills Enjoy customer interaction and demonstrate empathy while maintaining controls Comfortable assisting clients with technical issues, including troubleshooting computer settings and software installations Use standard computer software (MS Outlook, MS Excel) and quickly learn job-specific and web-based applications Work in a deadline-driven environment within specific service level agreements Cross-train on department tasks and suggest process improvements Keep abreast of industry trends, regulations, and operational compliance to support career growth Operate in a team environment with rotating responsibilities

Requirements

• Bachelor’s degree preferred
• 1–3 years of banking experience
• Excellent verbal and written communication skills
• Strong customer service orientation and problem-solving skills
• Enjoy customer interaction and demonstrate empathy while maintaining controls
• Comfortable assisting clients with technical issues, including troubleshooting computer settings and software installations
• Use standard computer software (MS Outlook, MS Excel) and quickly learn job-specific and web-based applications
• Work in a deadline-driven environment within specific service level agreements
• Cross-train on department tasks and suggest process improvements
• Keep abreast of industry trends, regulations, and operational compliance to support career growth
• Operate in a team environment with rotating responsibilities

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Deliver expert client support for bank products and services
• Assist clients with technical issues, including troubleshooting computer settings and software installations
• Use standard computer software (MS Outlook, MS Excel) and quickly learn job-specific and web-based applications
• Work in a deadline-driven environment within specific service level agreements
• Cross-train on department tasks and suggest process improvements
• Keep abreast of industry trends, regulations, and operational compliance to support career growth
• Operate in a team environment with rotating responsibilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level