Essential Functions Collects member/prospect data, analysis statements and assembles marketing collateral to aid TM Sales in preparing for appointments. Independently develop, analyze, and implement pricing proformas, proposals, presentations, and all other reporting. Responsible for data delivery including deposit, fee income, treasury analytics, account schematics, tracking sales activities. Meets with members virtually, in person or by phone to assist in the sales process and identify cross sell opportunities. Leads pre- and post-sales initiatives, including but not limited to preparing TM agreements, TM Reviews implementation and maintenance documentation. Initiates the fulfillment process and provides support in client on-boarding to ensure progress and member satisfaction. This includes initial sales setup in related systems. Assists with all audits and exam preparation, including ACH/RDC Audits as necessary. Works with members and internal parties to develop and execute appropriate product and compliance documentation. Upon the receipt of executed agreements, acts as a liaison between TM Sales and TM Support to ensure appropriate credit approvals and risk assessment forms are completed. Opens accounts, assists in Member wire origination, account maintenance, and prepares related forms as needed. Serve as primary sales contact with member service, ISC, Deposit Operations, and compliance to resolve issues, engaging appropriate members of Treasury Management as necessary. Builds product and sales training materials for internal and external parties. Research, and review competitor analysis statements and put together cost comparisons as directed. Lead for preliminary statement review, re-pricing initiatives to ensure correct pricing, including rate or product exceptions, for respective member accounts and performing system inputs of approved and new exception pricing. Educate and remedy any non-compliant customer issues in TM. Includes but not limited to ACH/RDC audit results; implement necessary changes for clients. Client plans to implement change and steps for continued non-compliance. Liaison with lenders, branch, TM support as needed. Assistance with marketing and call campaigns as needed. Ensure compliance with all regulations, policies, and procedures. Additional Functions Assist with additional projects and other duties as assigned by departmental leadership.
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Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Number of Employees
101-250 employees