Treasury Management Product Manager, Sweep and Escrow

First Horizon-posted 3 months ago
Full-time • Mid Level
Miami Lakes, FL
1,001-5,000 employees
Credit Intermediation and Related Activities
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We're seeking an experienced Product Manager to join Treasury Management division, focusing on our Commercial Liquidity and Escrow solutions. This role will organize and manage the TM Commercial Liquidity / Escrow products and services. The ideal candidate will drive product strategy, enhance client experience, and accelerate product adoption while working within a dynamic team of product managers and developers. The product manager will be responsible for aligning solutions to meet client needs, assessing Marketplace competitiveness, pricing and profitability, growth and trend metrics, legalities, compliance and risk mitigation, product information and collateral for client facing and internal usage, training on product capabilities, features/benefits and lead identification, and leading product development lifecycles to enhance or implement new solutions.

  • Develop a strategic vision for products and create a roadmap that speaks to a long-term vision, whilst identifying and delivering quick wins for short-term gains.
  • Be an evangelist and advocate products across the business and build tight relationships with LOB teams to enable engagement and adoption.
  • Demonstrated sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects / issue resolution.
  • Manage each launch through the entire product development lifecycle including discovery, prioritization, design, development, user acceptance testing, pilot testing, and product ramp up.
  • Document managed Products' key client value proposition and competitive position in marketplace.
  • Document Bank implementation, maintenance and revenue tracking mechanism of product and update implementation forms and pricing proforma.
  • Create optimum revenue and profitability of managed products.
  • Develop and manage product marketing collateral and materials, TM web site updates and client product demos (as appropriate).
  • Document and report on managed products' trends in growth and revenue.
  • Create annual product statement and rating of product in product life cycle. Relate to available industry information and compare to industry growth trends.
  • Inform and train relationship teams regarding products capabilities, features/benefits, client usage and industry specialization, lead identification and fitment into revenue cycle.
  • Serve as a technical Treasury Management sales resource and participate in key sales and training situations for products.
  • Prepare product development objectives and schedules for all phases of product development and introduction to market.
  • Monitor how clients utilize the managed product in various real-world installations. Share insights with TM Sales and TM Operations. Capture and illustrate the client experience to highlight its applications across different industries and for internal teams.
  • 5+ years of product management experience, preferably in financial services commercial deposit products / services.
  • Bachelor's degree in Business, Finance, Technology, or related field. Master's/MBA a plus.
  • Proven experience in developing and managing commercial deposit products and services, with a strong understanding of escrow, lawyer trust, and sweep services.
  • Experience and extensive knowledge of Hogan mainframe core applications is a plus.
  • Experience managing complex products with multiple stakeholders.
  • Demonstrated ability to translate business requirements into technical specifications.
  • Strong analytical and financial modeling skills.
  • Excellence in stakeholder management and cross-functional leadership.
  • Ability to work autonomously with a balanced team approach.
  • Ability to work in a fast-paced environment, managing multiple products and projects simultaneously.
  • The ability to write clear, concise internal product specifications, external communications and training materials.
  • Must be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholders.
  • Excellent oral and written communication skills.
  • Excellent knowledge of the Microsoft Office products.
  • Must be a self-starter and be able to motivate peers and influence partners in other areas.
  • Advanced skills in Word, Excel, PowerPoint, and Outlook.
  • Experience with tools such as JIRA for tracking project progress.
  • Proficiency in software like Tableau, Power BI, SQL, Oracle, or similar.
  • Familiarity with treasury management systems and payment platforms.
  • Certified Treasury Professional (CTP) or similar certification.
  • Medical with wellness incentives, dental, and vision.
  • HSA with company match.
  • Maternity and parental leave.
  • Tuition reimbursement.
  • Mentor program.
  • 401(k) with 6% match.
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