Treasury Management Product Manager, Payee Choice Payment Solutions

First Horizon•Atlanta, GA

1d•Onsite

About The Position

We're seeking an experienced Product Manager to join our Treasury Management division, focusing on our suite of integrated payment solutions. This role will directly manage three strategic payment products: Integrated Accounts Payable, ClearPath Fast Payments (Payee Choice Integrated Service), and Business Bill Pay. The ideal candidate will drive product strategy, enhance client experience, and accelerate product adoption while working within a dynamic team of product managers and developers. The product manager will be responsible for: Aligning solutions to meet client needs Assessing Marketplace competitiveness Pricing and profitability Growth and trend metrics Legalities, compliance and risk mitigation Product information and collateral for client facing and internal usage Training on product capabilities, features/benefits and lead identification Lead product development lifecycles to enhance or implement new solutions

Requirements

5+ years of product management experience, preferably in financial services or payments
Bachelor’s degree in business, Finance, Technology, or related field.
Proven experience in developing and managing integrated payment services, with a strong understanding of end-to-end payment processing and transaction life cycles
Strong understanding of payment systems, treasury management, and B2B payments landscape
Experience managing complex products with multiple stakeholders
Demonstrated ability to translate business requirements into technical specifications
Strong analytical and financial modeling skills
Excellence in stakeholder management and cross-functional leadership
Ability to work autonomously with a balanced team approach, you don't need to wait for directions, but know when buy-in is critical
Ability to work in a fast-paced environment, managing multiple products and projects simultaneously
Passionate about building meaningful, intuitive products
The ability to write clear, concise internal product specifications, external communications and training materials
Must be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholders
This candidate must have excellent oral and written communication skills
The candidate must possess excellent knowledge of the Microsoft Office products to create memos/letters. Spreadsheets, client presentations, flow charts, etc.
Must be a self-starter and be able to motivate her/his peers and influence partners in other areas to achieve common goals
Advanced skills in Word, Excel, PowerPoint, and Outlook for creating reports, presentations, and communications.
Experience with tools such as JIRA for tracking project progress
Proficiency in software like Tableau, Power BI, or similar for analyzing data trends and generating insights.
Familiarity with treasury management systems and payment platforms is preferred.

Nice To Haves

Master’s/MBA a plus.
Experience with Accounts Payable processes and/or accounting systems is a plus
Certified Treasury Professional (CTP) or similar certification is a plus

Responsibilities

Develop a strategic vision for products and create a roadmap that speaks to a long-term vision, whilst identifying and delivering quick wins for short-term gains.
Be an evangelist and advocate products across the business and build tight relationships with LOB teams to enable engagement and adoption
Demonstrated sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects / issue resolution
Manage each launch through the entire product development lifecycle including discovery, prioritization, design, development, user acceptance testing, pilot testing, and product ramp up.
Document managed Products’ key client value proposition and competitive position in marketplace.
Document Bank implementation, maintenance and revenue tracking mechanism of product and update implementation forms and pricing proforma
Create optimum revenue and profitability of managed products.
Develop and manage product marketing collateral and materials, TM web site updates and client product demos (as appropriate).
Document and report on managed products’ trends in growth and revenue.
Create annual product statement and rating of product in product life cycle.
Relate to available industry information and compare to industry growth trends.
Inform and train relationship teams regarding products capabilities, features/benefits, client usage and industry specialization, lead identification and fitment into revenue cycle.
Serve as a technical Treasury Management sales resource and participate in key sales and training situations for products
Prepare product development objectives and schedules for all phases of product development and introduction to market
Monitor how clients utilize the managed product in various real-world installations. Share insights with TM Sales and TM Operations.
Capture and illustrate the client experience to highlight its applications across different industries and for internal teams.