Treasury Management Officer

SOUTHERN BANK•Springfield, MO

About The Position

Treasury Relationship Officer is responsible for managing the Treasury Management Department. The department supports large corporate and middle market clients across a variety of industries including Public Units. The Treasury Management Department is primarily a business development department advising clients on solutions across Cash Management, Commercial Card, Merchant Services, and ICS/CDARs. Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank Patch illustrates these ideals. Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.

Requirements

Strong knowledge of cash management, card and trade services
Strong communications skills, both written and verbal.
Demonstrates integrity and honesty.
Strong work ethic, self-driven, high energy and motivated to achieve results.
Ability to travel when appropriate.
Proficient with technologies
Strong sense of customer service, satisfaction and retention.
Adept at needs identification, problem solving and the consultative sales approach.
Strong negotiation skills and the ability to overcome objections and adversity
Ability to self-generate and drive new business development
Strong understanding of risk and compliance
Meaningful Community involvement
Strong understanding of core products and services
MS Office programs.
Ability to learn various banking systems in a quick and proficient manner
Self-starter and highly motivated
1-3 years of applicable customer-facing experience, and 1-3 years Management Experience

Nice To Haves

Bachelor’s Degree in a business-related field preferred.

Responsibilities

To manage the Treasury Management Department and to acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market
Through a consultative approach understand the client needs, providing value added solutions that enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank
Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new deposit generation, cross sales, customer service and satisfaction.
Achieve annual goals through new business development and growth of existing client portfolio
Be a Trusted Advisor to clients and prospects, providing solutions for continual optimization of treasury management and operational processes in order to achieve high customer satisfaction and revenue growth
Partner with Community Bank Presidents, Market Presidents, and Branch Retail Managers to position Treasury Services early and often to identify new leads and cross sells for existing clients
Provide thought leadership and industry insights that support smart growth for clients evolving needs.
Coordinate internally with partners in product, service, and implementation to ensure the optimal client experience
Provide market feedback and competitive insight to ensure we continue to grow market share and out hustle our competitors
Work closely with the Retail Products Officer to stay informed of regulations that impact Commercial Services, including but not limited to the NACHA Rules and Reg E
Follow and help maintain policies to ensure they are compliant in accordance with applicable requirements and regulations
Remain educated and well-rounded on all facets of Commercial Services, acting in the capacity of liaison between the different areas of Internet Banking, Debit Card and the branch environment
Oversee all required audits/reviews
Aid in the completion of all quarterly and annua reports to the Board of Directors
Discern changes to the level of risk for any given client; compare any changes to regulatory trends and provide specific suggestions for mitigation methods to be applied
Maintain a positive work environment for assigned team members, ensuring engagement to the overall vision and values of the bank.
Mentor and develop team members to minimize turnover and ensure awareness of advancement opportunities according to their strength and talents
Lead team and develop an atmosphere of collaboration, open communication and unity.
Provide oversight of all services offered.
Actively mentor team members and ensure they are trained, evaluated, and motivated to perform their responsibilities in an effective and progressive manner
Encourage other to experiment with new ways to solve work problems.