Capital One-posted about 1 year ago
Full-time • Manager
Richmond, VA
Credit Intermediation and Related Activities
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The Treasury Management Client Service Sr. Manager will lead a call center team focused on delivering exceptional service to commercial clients. This role involves providing direction and coaching to team members, balancing risk management with client experience, and leveraging knowledge of treasury management products and processes to enhance service delivery. The Sr. Manager will be responsible for people leadership, client experience, process management, project management, and risk management, ensuring that the team meets performance goals while maintaining compliance with regulations.
