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Services as the single point of contact throughout the duration of the onboarding experience by seamlessly executing on the implementing treasury services and products. Trains customers on the use of treasury products and services and provides a consultative approach to the onboarding experience. Coordinates with the operations team to ensure services meet customer expectations. Consistently communicates the status of implementation projects and requests to the Treasury Management sales team, operations and other applicable partners. Communicates any cross-sell opportunities to the sales team. Provides ongoing support to the treasury sales consultants and acts as a liaison between customers and service departments of the bank to support sales implementation and service issues. Interacts with various departments on an ongoing basis.
