Treasury Management Associate

QCR Holdings, Inc.•Ankeny, IA

11d•Onsite

About The Position

The Treasury Management Associate is responsible for supporting the Treasury Management team by performing a variety of support functions with the highest level of client service. This position will prepare monthly reports and other various documentation to meet the needs of the TM team and clients.

Requirements

High school diploma or GED. Associate or bachelor's degree preferred.
Experience in sales support or customer service.
Ability to work with Microsoft office products including Word, Excel, PowerPoint.
Strong verbal, written and interpersonal communication skills.

Nice To Haves

Previous banking or financial services experience preferred.

Responsibilities

Provide prompt, courteous and excellent service to both internal and external clients on a consistent basis.
Assist team members and clients with various inquiries and provide solutions.
Review implementation checklists and ensure documents are complete and accurate according to policy and procedures.
Prepare agreements and documentation accurately for new TM client implementation.
Set-up new deposit accounts for commercial clients. This will include preparing signature cards, ordering checks, deposit tickets and deposit stamps.
Prepare and maintain various documents and reports; sort and file the documentation accordingly.
Process daily exception reports and contact clients for resolution as needed.
Train clients on treasury management solutions.
Comply with all company or regulatory policies, procedures and requirements applicable to this position.
Foster and preserve a culture of inclusion.
Additional duties and responsibilities may be required to support the company’s mission, vision and values.