Treasury Management Analyst

North Dallas Bank & Trust•Dallas, TX

About The Position

The Treasury Management Analyst provides technical, customer service and operational support to internal and external clients. This position is responsible for analyzing customers’ requests, recommending banking products/services, determining appropriate pricing/approach and successfully implementing new treasury management services. The Analyst will manage customer pipeline reporting for tracking and perform related duties as required to achieve departmental goals.

Requirements

Minimum of 3 to 5 years banking experience required.
At least 2 years work experience in treasury management preferred.
Four-year degree in business, finance, or a related field preferred.
Ability to travel
Ability to multi-task is essential.
Be able to make personal connections, engage and educate customers, ask open-ended questions and listen to establish trust and build lasting relationships.
Ability to learn products, services and procedures quickly and accurately.
Excellent presentation skills to develop customized presentations for internal and external use.
Exceptional verbal, written, and interpersonal communication skills - with proven ability to speak clearly to customers and employees about the features and benefits of bank services.
Excellent organizational and time management skills, with the ability to work under minimal direction and supervision.
Comfortable installing and educating others on technology.
Professional, thorough and organized with strong follow-up skills.
Maintain knowledge of compliance, risk and banking regulations.

Responsibilities

Provide a customer experience that is consistent across all customer touch points
Conduct client calls and meetings to assess needs and present solutions
Use effective sales approaches to recommend new banking products/services
Ensure and maintain accuracy of treasury management documents
Assist with pipeline, referral, and closed sale updates and other reports necessary for Management
Follow up with prospects and client as necessary to ensure all required paperwork is completed timely and accurately
Analyze bank statements, account analysis, and transactions
Develop and maintain a collaborative relationship with internal business departments
Knowledge of treasury management services, including but not limited to: ACH Origination, Wire Transfer, Remote Deposit, Business Banking, Positive Pay, and Merchant Services
Implement new treasury management services remotely or onsite
Assist in training of bank staff on treasury management products & services
Demonstrate a strong ability to identify, analyze and solve problems
Respond to all customer inquiries and service requests, providing prompt and accurate resolution of problems/issues in a timely manner; generally within 24 hours; referring complex issues to the Treasury Management Manager
Uncover new opportunities with customers and partner with Specialists (Relationship Bankers, Wealth, Mortgage, and Commercial Lenders), to connect customers to experts who can help them with specialized financial needs
Ensure compliance with bank policy and procedure; Federal/State regulations, Bank Secrecy Act (BSA), Office of Foreign Assets Controls (OFAC), NACHA Rules, Regulation E and UCC
Perform other duties as assigned