TRC Residence Manager

Dayforce • Lakewood, NY

125d

About The Position

The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities. The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll. The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life.

Requirements

• Must demonstrate strong leadership and teambuilding skills.
• Must possess and demonstrate strong interpersonal skills including compassion, integrity and trust.
• Must be action oriented and committed to customer satisfaction.
• Must possess strong and effective time management, organizational, and problem solving skills.
• Reliability, adaptability, flexibility and a willingness and availability to work non-traditional hours.
• Ability to oversee the delivery of services and manage and oversee staff working on 3 shifts, 7 days/week.
• Working knowledge of educational/training techniques for individuals with a developmental disability.
• Good written and verbal communication skills.
• Good recordkeeping skills and the ability to develop and implement written habilitation plans.
• Physical condition commensurate with the demands of the job.

Nice To Haves

• Experience serving individuals with disabilities, including treatment/service planning strongly preferred.
• Participation in agency Leadership Career Path may be substituted for one (1) year of management/supervisory experience.

Responsibilities

• Responsible for the day-to-day operation and management of the residence.
• Provides supervision and assistance to residence staff and ensures implementation of individualized programming for each individual who resides at the residence.
• Assists the Residence Coordinator in the development, monitoring and updates of residential habilitation plans.
• Provides direct input in the assessment, as well as, the design and implementation of individual behavior management programs.
• Responsible for the administrative supervision of assigned residence staff, including hiring, firing, discipline, performance evaluation, in-service education, training, development and support.
• Ensures that there are an adequate number of staff to fulfill assigned responsibilities on a daily basis.
• Conducts staff meetings as needed or assigned.
• Completes all required new hire paperwork, employee change forms, time sheets or other personnel-related paperwork and documentation in a timely fashion.
• Schedules the tasks performed daily by the residence staff to ensure the planning and provision of service and care to each individual.
• Identifies the training needs of staff and follows the steps provided to meet those needs.
• Provides assistance, guidance, support, and training to residential habilitation staff concerning residential habilitation for individuals.
• Provides crisis intervention support services to residential habilitation staff as needed or assigned.
• Promotes through role modeling, training, and direct intervention into staff/resident interactions the treatment of all individuals with dignity and respect.
• Monitors budget expenditures, including complete fiscal responsibility for petty cash expenditures and person supported personal funds.
• Coordinates transportation to Day Program Services, medical appointments, recreational outings, and trips to visit family and friends.
• Ensures that all duties carried out are consistent with and in compliance with regulatory requirements and TRC policy and procedure.
• Handles day-to-day problems which arise and in any emergency, follows established emergency procedures.
• Conduct pre-placement visits and make recommendations regarding applicant’s appropriateness for placement.
• Participates in quality assurance process, internal quality assurance and OMRDD certification process.
• Participates in trainings as assigned by Administration.
• Provides direct care and direct support services to individuals of the home including instruction and supervision of individuals in completion of personal care, daily living, and community activities.
• Maintains NYS Medication Administration Certification and administers medications as prescribed, as needed or assigned.

Benefits

• Equal employment opportunity employer.
• Reasonable accommodations for disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees