Traveling WiFi Installation Technician

ZipRecruiter • San Antonio, TX

390d • Remote

About The Position

The WiFi Installation Technician is responsible for installing, configuring, and troubleshooting WiFi networks at various client locations nationwide. This role requires frequent travel and aims to deliver high-quality wireless solutions for both residential and commercial clients. The technician will ensure installations meet design requirements and company standards, playing a key role in enhancing connectivity for customers.

Requirements

• Proven experience in WiFi network installation, IT support, or a related field.
• Strong understanding of wireless networking principles, including SSIDs, IP addresses, DHCP, and encryption methods.
• Proficiency in installing and configuring routers, access points, and network switches.
• Familiarity with running and terminating Cat5e/Cat6 Ethernet cables and Fiber.
• Ability to troubleshoot network issues efficiently and effectively.
• Clean & Valid driver's license and willingness to travel extensively, often for extended periods.
• Excellent communication skills and customer service.
• Basic knowledge of electrical systems and experience using hand tools (e.g., drills, cable testers).
• Certifications in networking (CompTIA Network+, CWNA, etc.) or related fields.
• Experience with WiFi heat mapping tools and network design software.
• Previous experience working in commercial environments.
• Ability to operate aerial lifts, man lifts, skid steers, and aerial platform equipment.
• Familiarity with remote work technologies to communicate while traveling.

Nice To Haves

• Experience with WiFi heat mapping tools and network design software.
• Ability to operate aerial lifts, man lifts, skid steers, and aerial platform equipment.

Responsibilities

• Install WiFi systems at client sites, including routers, access points, modems, and network switches.
• Run and terminate Ethernet and Fiber cables to support WiFi network installations.
• Mount and position wireless access points for optimal coverage.
• Configure network equipment for connectivity.
• Diagnose and resolve WiFi performance issues like weak signal areas, slow speeds, or interference.
• Test internet and WiFi connections to ensure proper functionality.
• Provide support for any hardware or software issues that may arise during installation.
• Communicate effectively with clients to understand their WiFi needs and recommend appropriate solutions.
• Provide basic training to clients on how to use their new WiFi networks and devices.
• Perform maintenance checks on existing WiFi networks to ensure they are running efficiently.
• Upgrade equipment and firmware as needed to keep client networks up to date.
• Troubleshoot any equipment failures or connectivity issues post-installation.
• Maintain accurate records of installations, network configurations, and equipment used.
• Provide regular reports on work completed to supervisors or project managers.

Benefits

• Flexible work hours to balance work and life.
• Supportive team environment for personal development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed