Traveling Technical Trainer

Carrier•Indianapolis, IN

19h

About The Position

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. About the role The Travel Technical Trainer will be responsible for providing instruction at various distributor locations on VRF, Ductless, and Residential HVAC equipment, as well as within the Technical Training Center. Additionally, the Trainer will contribute to content development in support of the HVAC Technical Training Center curriculum.

Requirements

High School Diploma/GED
3+ years of service and/or install experience in the HVAC field, with working knowledge of VRF systems, Ductless solutions, and Residential HVAC equipment and their respective functions.
1+ years of training experience.
Capability to frequently travel from 50-75% of the time within the United States (US), Canada, and other regions of North America, with the possibility of further expansion.

Nice To Haves

STRONGLY PREFERRED ABILTY TO RELCOCATE TO INDANAPOLIS
Highly organized with strong attention to detail, while also able to manage multiple priorities.
Excellent written and verbal interpersonal skills.
Have a combination of excellent technical skills, be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers.
Have a personality defined by positivity, responsibility, integrity, accountability, and respect culminating in a strong work ethic.

Responsibilities

Deliver courses for distributor and dealer customers, covering VRF, Ductless, and Residential HVAC equipment, along with technical HVAC concepts, service, and installation best practices.
Create content to support the curriculum, including presentations and hands-on activities with participants.
Motivate and collaborate cross-functionally to achieve business objectives.
Work with the Technical Training Team and subject matter experts to create and deliver accurate, current, and relevant content.
Proficiency in hands-on training delivery methods and development requirements.
Experience coordinating product-related trainings, including new features, installation, service, and troubleshooting simulations.
Expertise in developing technical HVAC training courses for various skill levels (beginner, intermediate, and advanced).
Ability to listen to end-user requirements, identify trends in feedback, and outline plans to address user needs.
Capability to manage relationships with subject matter experts to foster partnerships in content development.
Skill in reviewing and evaluating content and delivery from the learner's perspective to determine necessary improvements.
Experience delivering classroom and hands-on training.
Strong communication skills, both verbal and written.
Exceptional customer service skills with keen attention to detail.

Benefits

Employees are eligible for benefits, including:
Health Care benefits: Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate
The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
This position may be entitled to short-term cash incentives, subject to plan requirements.