Traveling Support Associate (Teller & Personal Banker) - South Monroe

Capital City Bank Careers•Tallahassee, FL

About The Position

Under general supervision, but in conformance with established Bank policies and procedures, cash checks, receive deposits, and perform a variety of transactions as requested by the client. Responsible for balancing each day’s transactions, and maintaining cash drawer. Provides quality client service. Answers general questions regarding Bank products/services, recommends additional services to clients and makes referrals accordingly. Travels and works in offices that are experiencing staffing shortages on the Teller line. This position requires the associate to drive on behalf of the Bank and the associate must adhere to Bank's Motor Vehicle Guidelines. May require increased minimum limits and therefore an increase in premiums. All associates at Capital City Bank, Capital City Wealth, and Capital City Home Loans have access to confidential client information and must practice discretion at all times.

Requirements

Must have reliable transportation, a valid driver’s license, and a clean driving record.
Excellent interpersonal skills, ability to communicate effectively and interact positively with clients as well as fellow associates.
Ability to follow detailed instructions and a wide range of procedures requiring some judgement.
Requires concentration to avoid mistakes in counting cash.
Ability to perform basic mathematical computations using various business machines and/or computers.
Ability to apply initiative and work with little supervision.
Ability to exercise sound and reasonable judgment.
Ability to stand for long periods of time.
Ability to print legibly and accurately on forms and records.
Must have attained the age of 18 for coverage under insurance bond.
Must adhere to Bank's Motor Vehicle Guidelines.
Minimum high school diploma or equivalent required.

Nice To Haves

Sales experience is preferable, particularly in cross-marketing products and services.
Some college preferred, but not required.
Relevant experience may substitute for the education requirement.
Successful completion of in-house training program or other approved training program is a plus.

Responsibilities

Recommends and refers additional Bank services and products, retaining a working knowledge of all Bank services and products to the extent that the majority of client inquiries are easily and accurately answered.
Accepts deposits and withdrawals from clients on business, personal and savings accounts.
Accepts checks for cashing or paying and verifies endorsements and funds.
Sells Official Checks and Travelers Checks.
Accepts consumer/commercial and other bank loan payments.
Works deposits from night depository.
Balances money in drawer with Teller machine daily.
Opens and closes Teller window in accordance with procedures.
Completes Currency Transaction Report (CTR) and hold forms as required.
Attends meetings as required.
Issues cash advances.
Six month commitment to position is required, before internal posting for other positions within the bank is permitted.
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT (smile, greet, name, name, thank you) at all times.
Associates will consistently follow policies and procedures as established by Capital City Bank, Capital City Wealth, and Capital City Home Loans, with department managers setting the standard.
Provides additional support to manager and department colleagues.
Completes all assigned/required Bank training within established timelines.