Traveling Service Technician
About The Position
Traveling Service Technician Full-Time Location: Major city with 45 minutes of a large airport (Delta Hub). Join an Industry-Leading Team and Travel the US and Canada! Are you a skilled and motivated technician who loves to travel and work hands-on with cutting-edge machinery? Were seeking Traveling Service Technicians for an exciting opportunity. In this role, youll be providing on-site installation, maintenance, and repair services for equipment at client locations. Youll be the face of the team, ensuring customers receive exceptional technical support and service. What Youll Do: Installation & Maintenance: Install, calibrate, maintain, and repair machinery at customer locations, following industry standards and manufacturer guidelines. Troubleshooting: Solve on-the-spot technical issues using diagnostic tools and manuals to ensure smooth operations for our clients. Customer Support: Youll deliver professional service and clearly communicate with customers about the status of repairs and maintenance. Documentation: Maintain detailed records of your service activities, from time spent to parts used, ensuring accurate and timely documentation. Training & Education: Train clients on the operation and maintenance of their equipment, providing valuable insights and recommendations. Safety & Compliance: Follow all safety protocols, use PPE, and ensure compliance with company policies. Travel: Be ready to travel extensively across the US and Canada, often on short notice. Overnight stays will be a regular part of the job.
Requirements
- High school diploma or GED required; technical certifications are a plus.
- 2+ years of hands-on experience in a field service technician role. Experience with the installation, maintenance, or repair of machinery is highly desirable.
- Strong mechanical, electrical, and/or electronic skills, with proficiency in diagnostic tools, schematics, and repair techniques.
- You excel at diagnosing and resolving technical issues quickly and effectively.
- Excellent verbal and written communication skills, with the ability to explain technical information clearly to non-technical individuals.
- You can lift up to 50 lbs, stand, bend, and work in confined spaces.
- A valid drivers license and a clean driving record are required.
- This role requires 90%-100% travel, often on short notice, and overnight stays.
Nice To Haves
- Experience in a customer-facing role where satisfaction is key.
- Certifications in HVAC, Electrical, Electronics, or other relevant technical fields.
- Familiarity with industry-specific equipment such as medical devices, industrial machinery, or IT hardware.
Responsibilities
- Install, calibrate, maintain, and repair machinery at customer locations, following industry standards and manufacturer guidelines.
- Solve on-the-spot technical issues using diagnostic tools and manuals to ensure smooth operations for our clients.
- Deliver professional service and clearly communicate with customers about the status of repairs and maintenance.
- Maintain detailed records of your service activities, from time spent to parts used, ensuring accurate and timely documentation.
- Train clients on the operation and maintenance of their equipment, providing valuable insights and recommendations.
- Follow all safety protocols, use PPE, and ensure compliance with company policies.
- Be ready to travel extensively across the US and Canada, often on short notice. Overnight stays will be a regular part of the job.
Benefits
- Competitive Salary & Profit Sharing
- Comprehensive Health, Dental, and Vision Insurance
- 4 01(K) with Company Matching Contributions
- Paid Vacation and PTO
- Flexible & Health Spending Accounts (with Employer Contributions)
- Employer-Paid Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
