Traveling Service Technician

RHI Magnesita•Hammond, IN

8d•Onsite

About The Position

Are you ready to take your technical skills on the road and support some of the most challenging high temperature industrial operations in North America? The Traveling Service Technician role offers a unique opportunity to install and service refractory products at customer locations across the U.S., supporting industries that rely on extreme temperature manufacturing. In this mobile, hands-on technical role, you will work directly inside kilns, furnaces, and industrial systems—installing brick, performing tear outs, executing mechanical repairs, operating equipment, and supporting precision measurement and audit activities. With significant autonomy, you’ll troubleshoot onsite, collaborate with teammates, and represent RHI Magnesita in a highly professional manner while traveling up to 80% of the time. If you thrive in physical environments, enjoy solving mechanical challenges, and want a role with variety, mobility, and impact—this position is for you.

Requirements

5+ years of refractory or industrial maintenance experience
High School Diploma or GED
Journeyman Bricklayer or similar trade certification
Experience with gunite and shotcrete applications
Rotary kiln experience strongly preferred
Ability to operate forklifts and industrial equipment
Valid Driver’s License
Passport or ability to obtain
MSHA Part 46b or 48 (or ability to obtain)
OSHA 10 or 30 (or ability to obtain)
Ability to maintain accurate expenses (Concur preferred)
Strong verbal and written communication skills
Competency with Microsoft Office tools (Outlook, Excel, Word, SharePoint)
Experience with precision measuring equipment (scanners, lasers, thermal cameras) preferred
Demonstrated passion, integrity, hard work, and professionalism
Ability to represent RHIM professionally at all customer locations
Ability to stand on feet 10–12 hours per day
Ability to lift 50 lbs repeatedly
Ability to climb ladders, steps, and elevated platforms
Ability to work in confined spaces and at heights up to 100 ft

Responsibilities

Install brick shapes and combinations in rotary kilns
Key and lock brick rings using pneumatic brick rig equipment
Perform welding, cutting, grinding, anchor installation, forming, and pouring
Apply refractory materials using gunite and shotcrete systems
Interpret and understand technical drawings (anchor centering patterns, brick combinations, etc.)
Pull measurements for centering, lining thickness, and project setup
Conduct preventative maintenance on tools and machinery
Use handheld power tools (drills, saws, grinders, etc.)
Operate industrial equipment (forklifts, manlifts, scissor lifts, Brokk machines)
Operate precision tools including 3D scanners, laser thermometers, and thermal cameras
Complete ovality and kiln audits
Support refractory material trials at customer sites
Travel extensively (up to 80%) with varying shift start times (8–16 hour shifts)