Traveling Ortho Treatment Coordinator (Bilingual)

Community Dental Partners • Lewisville, TX

123d

About The Position

Smile Magic Lewisville & Garland is seeking a Treatment Coordinator to join our team. We pride ourselves in providing exceptional dental care in a comfortable environment with outstanding customer service. Our focus is on the total well-being of our patients, with a special emphasis on achieving a healthy and beautiful smile. We change lives every day and that is why we hire exceptional people. This position offers an excellent learning environment, growth opportunities, and the chance to be part of a team that serves the community.

Requirements

• Ultimate team player.
• Hard worker.
• Compassionate and empathetic.
• Great organization skills.
• Positive attitude.
• Willingness to jump in and get the job done.
• Professional and friendly demeanor.
• Ability to work with all ages.
• Bilingual.
• Able to work long hours and willing to stay late if needed.

Responsibilities

• Provide a superior customer service experience.
• Accurately prepare consent forms and obtain parental approval before treatment begins.
• Confirm patient’s insurance coverage eligibility and update changes.
• Handle routine questions about appointments, policies, insurance, and treatments.
• Answer any questions about the treatment to be performed and any follow-up questions or concerns from the patient.
• Explain insurance benefits and limitations, out-of-pocket expenses, and financing options with the patient and/or parent(s) after the exam.
• Explain payment options offered at the practice such as Care Credit; assist in the application process if necessary, and submit for approval by the provider.
• Set up in-house payment plans with the approval of the Practice Manager and debit accounts according to the agreement set up with the patient or parent.
• Collect fees per patient’s insurance.
• Manage and assist designated practice team members with appropriate payment and insurance processes.
• Clean and maintain the front office area/lobby.
• Perform any and all other duties assigned by the Practice Manager.

Benefits

• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short/Long Term Disability Insurance.
• 401(k).
• Advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 101-250 employees