Traveling Ortho Treatment Coordinator (Bilingual)

Community Dental Partners • Lewisville, TX

121d

About The Position

Smile Magic Lewisville & Garland is seeking a Treatment Coordinator to join our team. We pride ourselves in providing exceptional dental care in a comfortable environment with outstanding customer service. Our focus is on the total well-being of our patients, with a special emphasis on achieving a healthy and beautiful smile. We change lives every day and are looking for exceptional individuals to help us in this mission.

Requirements

• Ultimate Team Player
• Hard Worker
• Compassionate and Empathetic
• Great Organization Skills
• Positive Attitude
• Willingness to jump in and get the job done
• Professional and Friendly Demeanor
• Ability to work with all ages
• Bilingual
• Able to work long hours and willing to stay late if needed

Responsibilities

• Provide a superior customer service experience.
• Accurately prepare consent forms and obtain parental approval before treatment begins.
• Confirm patient’s insurance coverage eligibility and update changes.
• Handle routine questions about appointments, policies, insurance, and treatments.
• Answer any questions about the treatment to be performed and any follow-up questions or concerns from the patient.
• Explain insurance benefits and limitations, out-of-pocket expenses, and financing options with the patient and/or parent(s) after the exam.
• Explain payment options offered at the practice such as Care Credit; assist in the application process if necessary, and submit for approval by the provider.
• Set up in-house payment plans with the approval of the Practice Manager and debit accounts according to the agreement set up with the patient or parent.
• Collect fees per patient’s insurance.
• Manage and assist designated practice team members with appropriate payment and insurance processes.
• Clean and maintain the front office area/lobby.
• Perform any and all other duties assigned by the Practice Manager.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short/Long Term Disability Insurance
• 401(k)
• Advancement Opportunities

What This Job Offers

• Number of Employees: 101-250 employees