Traveling Field Services IT Technician

Riverside Technologies Inc • Houston, TX

1h • Onsite

About The Position

Job Summary:
Riverside Technologies, Inc. (RTI) is seeking a skilled Field Services Technician to join our team. In this role, you will provide hardware and networking support, with a specific focus on cabling infrastructure. You will be responsible for installing, modifying, and repairing computer hardware, as well as running and terminating complex cabling systems. This role also includes a variety of other projects.
If you enjoy traveling, working in a fast-paced environment, and have strong technical skills, we welcome your application
What You’ll Be Doing:
Cabling Infrastructure: Pulling cable, establishing pathways, and following industry best practices for navigation and stringing.
Termination & Testing: Terminating and testing Cat 6 and Fiber Optic cables, as well as coaxial cable and modular vs. non-modular patch panels.
Installations: Installing J-hooks, support rings, cable slings, cable trays, ladder racks, conduits, and raceways.
Hardware Support: Providing onsite support for desktops, laptops, and servers, including installs, moves, adds, and changes.
Diagnostics: Maintaining daily performance of systems, running diagnostic programs, and identifying hardware/software problems.
Customer Communication: Communicating accurately and professionally with customers regarding repair steps, parts ordered, and estimated completion times.
Inventory: Performing inventory management and maintaining a working knowledge of all operating standards and practices.

Requirements

• Cabling Experience: Prior experience running and terminating Cat 6 and Fiber Optic cable is highly desired.
• Electrical Knowledge: Previous experience with electrical systems (specifically Low Voltage) is highly desired.
• Certifications: BICSI certification is a plus (we provide support to obtain this within your first 60 days); A+ certification is highly desired.
• Travel: Ability to travel 50% of the time, both in and out of state, including overnight stays.
• Physical Ability: Must be able to lift up to 50 lbs., use proper lifting techniques, climb ladders, and work comfortably at heights of 3–40 ft.
• Soft Skills: Exceptional organizational skills, professional presence, and the ability to work efficiently both in a team and independently.
• Requirements: High school diploma (or GED), reliable transportation, and a valid driver’s license with an exceptional driving record.
• Screening: Must be able to pass a drug screening and background check.

Responsibilities

• Pulling cable, establishing pathways, and following industry best practices for navigation and stringing.
• Terminating and testing Cat 6 and Fiber Optic cables, as well as coaxial cable and modular vs. non-modular patch panels.
• Installing J-hooks, support rings, cable slings, cable trays, ladder racks, conduits, and raceways.
• Providing onsite support for desktops, laptops, and servers, including installs, moves, adds, and changes.
• Maintaining daily performance of systems, running diagnostic programs, and identifying hardware/software problems.
• Communicating accurately and professionally with customers regarding repair steps, parts ordered, and estimated completion times.
• Performing inventory management and maintaining a working knowledge of all operating standards and practices.

Benefits

• RTI offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.
• Company Vehicle: We provide a company vehicle for job-related travel.
• Travel Perks: Keep your travel loyalty points and receive a daily per diem while traveling overnight.
• Career Growth: We invest in our team by providing support and coverage for professional certifications (including BICSI).
• Tools for Success: We ensure you have the high-quality tools necessary to get the job done right.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED