We are seeking a Traveling Field Service Technician who will perform the following essential functions: Demonstrate a high level of professionalism, dedication, and passion for delivering excellent customer service. Communicate clearly, effectively, and professionally with customers, management, and colleagues. Install, troubleshoot, and repair machines being resourceful and using mechanical and analytical thinking to make manual diagnostics to identify and find solutions when standard procedures or tools aren’t available. Use electrical knowledge of high and low voltage. Provide on-site customer training on proper machine usage and maintenance. Accurately complete service reports detailing work performed, hours worked, travel time, expenses, and machine condition. Obtain customer signatures on completed reports and submit all documentation promptly upon job completion. Submit all service reports, timesheets and expense reports in a timely manner. Communicate daily with the Service Scheduler and/or Manager regarding work progress, schedule updates, and customer concerns. Respond proactively and independently to changes in schedule or customer needs. Perform other duties as assigned in a dynamic, fast-paced environment, with flexibility for schedule changes and occasional night and weekend work.