Daniels Health is searching for a customer service oriented individual to join us as a Traveling Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. Through this essential service, you help create a safer healthcare environment for both patients and hospital staff! Hospital Locations M, W, F - Cleveland Medical Center Tuesday - Lake West Hospital Thursday - Tri Point Medical Center What will your job involve? Working clinical staff within your assigned location to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment Maintaining adequate inventory levels of container stock at a location and department level Clear communications and strong relationship management with hospital staff and Daniels staff Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision Ensuring staging area is neat and orderly after entering and before leaving the facility Standing and walking for a significant part of the day Lifting containers weighing up to 40 lbs Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs What are we looking for? Someone with a can-do attitude who is committed to efficient, timely scheduling and has previous experience in a labor-intensive job. Delivering an integral service to healthcare, this is a hands-on field service role carried out within a hospital setting and will include heavy lifting from time to time. No previous experience working in healthcare required. We’ll show you the ropes! If this sounds like the role for you, we look forward to speaking with you! If this opportunity doesn’t seem like the right fit for you but sounds perfect for someone you know, send them our way!
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees