Traveling Executive Director

StoryPointNaperville, IL
6d

About The Position

Were seeking a Traveling Executive Director / Operations Specialist to support our senior living communities across Illinois. This role provides hands-on operational support, fills in for leadership vacancies, ensures compliance with regulations, and drives performance improvement. This is a dynamic, travel-based position where no two days are the same perfect for someone who thrives on variety, problem-solving, and making a meaningful impact in senior living.

Requirements

  • Bachelors degree in healthcare administration, Business, or related field (or equivalent experience) preferred
  • Minimum of 5 years of leadership experience in senior living, healthcare, or hospitality management.
  • Strong understanding of regulatory standards in assisted living and memory care.
  • Exceptional communication, organizational, and problem-solving skills.
  • Willingness and ability to travel up to 90% of the time; flexibility to work in diverse settings and manage shifting priorities.
  • Proven experience in performance management, budgeting, and team development.

Responsibilities

  • Operational Support & Leadership Coverage Provide hands-on support to community leadership to ensure consistent, high-quality operations in all departments.
  • Serve as interim coverage for key leadership roles such as Executive Director and Wellness Director during vacancies or extended absences.
  • Collaborate with community leaders to implement systems and workflows that enhance operational efficiency and resident satisfaction.
  • Recruitment & Onboarding Assist with recruiting efforts by sourcing candidates via platforms like Indeed, screening applicants, conducting interviews, and managing onboarding paperwork.
  • Help ensure seamless onboarding of new hires and provide initial training to promote retention and performance.
  • Regulatory Compliance & Quality Assurance Monitor communities to ensure compliance with all applicable local, state, and federal regulations, including licensure and safety standards.
  • Conduct documentation audits and offer guidance to ensure best practices in care and service delivery.
  • Complete Quarterly Excellence Reviews to identify operational strengths and areas for improvement.
  • Performance Improvement & Strategic Projects Partner with community leadership to develop and implement action plans based on review findings.
  • Support the Regional Director of Operations with budget preparation, cost control, and financial performance analysis.
  • Identify opportunities to improve financial outcomes without compromising quality of care or services.
  • Analyze KPIs and operational metrics to identify trends and inform performance improvement strategies.
  • Training & Leadership Development Provide ongoing coaching and mentorship to Executive Directors, Wellness Directors, and other department leaders.
  • Support leadership transitions by assisting with the onboarding and training of new leaders to maintain consistent practices and standards.
  • Resident & Family Engagement Assist communities in maintaining high levels of resident and family satisfaction by promoting best practices in customer service and issue resolution.
  • Special Projects Lead or contribute to special initiatives, including new community openings, transitions, software implementations, and operational audits
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