Traveling Community Manager for Charlotte, NC

NHE, Inc.•Charlotte, NC

25d•Onsite

About The Position

Responsible for the overall fiscal accountability, marketing development, Regulatory Compliance, supervising personnel and physical asset management of a multi-site residential portfolio. Directly supervises the office staff. Carries out supervisory responsibilities in accordance with NHE, Inc. policies and applicable laws. Responsibilities include assisting with interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems. Must have excellent organizational skills as one will be going from property to property acting as manager and performing all duties of community manager, while managers are on vacation, extended leave, or if the community manager’s position is vacant. Will assist with property lease ups and transitions. Travel: This position requires extensive travel to various parts of the state. Must be willing to travel daily. Reports to: Regional Property Manager and/or VP of Affordable Business Unit. Supervises: Onsite staff of assigned properties. Must be flexible and able to work varied schedule, including weekends and some holidays as required.

Requirements

Excellent communication and interpersonal skills, both verbal and written.
Advanced organizational skills.
Ability to direct others to achieve company goals.
Ability to sell products and services to potential customers.
Ability to handle multiple tasks and prioritize duties and responsibilities.
Ability to visually inspect units, grounds, and other aspects of the community to determine standards are met.
Ability to work with little direction maintaining confidentiality and professionalism.
Be a team player
Property Manager’s or PMIC license required
Multifamily leasing, sales and/or customer service experience is required.
Knowledge of apartment management laws and regulations, federal, state, and local.
Knowledge of expense control and financial management.
Must have a valid driver’s license or means of immediate transportation to attend meetings, events and daily activities
Must be willing and able to travel daily and have reliable transportation
Three years of successful working experience in the apartment management industry, including extensive customer service and leasing/marketing preferred.
Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel as well as experience with web-based software used in apartment management (Yardi Voyager, Popcard, Payscan, Rent Café preferred).

Responsibilities

Fiscal accountability for properties performance
Development, implementation and monitoring of assets
Personnel Management
External and internal client/customer relations
Regulatory Compliance
Complete all move ins/outs/recertifications/Interims etc. as required by HUD/TC and NHE guidelines
Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.)
Oversees compliance with Fair Housing Laws
Ensure each property is adhering to their specific program type’s regulations
Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate.
Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD.
Attends and participates in industry and NHE’s training programs as required.
Performs the tasks of subordinate associates as needed, including leasing units and making units ready for leasing.
Responsible for other assignments as needed and directed by senior management.
The supervision of properties assigned
Training onsite staff on HUD/TC, NHE, Inc, Fair Housing and Occupancy Procedures
Visit communities as requested. Prepare written report from visit and submit to Regional Property Manager
Perform complete physical inspections of the properties twice a year if requested.
Floating Community Manager will not have contact with owners or their staff without approval from RPM.
If it is determined that another company employee can conduct the training of the community manager more effectively, the Floating Community Manager will schedule and coordinate the training with the appropriate trainer in conjunction with the Personnel Specialist and RPM.
Suggest continuing education classes and seminars that s/he feels would benefit the community employees, i.e.: Certified Professional of Occupancy(CPO), Property Manager, Computer classes: Word, Excel, etc.
Responsible for ensuring that budget guidelines are met by the Community Manager. For purchases of more than $500, the Floating Community Manager will consult with the Regional Property Manager/Director before authorizing the purchase.
In consultation with the Accounting Supervisor and/or Regional Property Manager/Director, review rent increase and budget packages.
Review all move-in files and recertifications on each community visit to determine that all HUD/TC and management company procedures have been followed.
Check application files on each community visit to insure that all HUD/TC and management company procedures have been followed for rejecting applicants or placing applicants on community waiting list.
Responsible for reviewing all leases and other resident file forms. Any tenant paperwork requiring signature may be signed by the FCM. Most likely, this will be limited to the tenant lease.
Perform a minimum of a complete bi-annual inspection of apartments and grounds with the manager. The frequency inspections are conducted will be determined by the Company President.
Review monthly and quarterly and/or monthly apartment inspections on each community visit.
Other duties may be assigned.