Travel Team Specialist - Hybrid, US

AECOM • Atlanta, GA

352d • $24 - $33 • Hybrid

About The Position

AECOM is seeking a Travel Team Specialist to join our Corporate Travel team. Applicants should be highly motivated, thrive in a fast paced team environment, and passionate about delivering excellent customer service. This position offers flexibility for hybrid work schedules to include a combination of both in-office presence and telecommute/virtual work and can be based from a variety of continental US locations. The Travel Team Specialist provides customer and administrative support for travel categories to include Air, Car Rental, Hotel, Meetings and Events, Payments, and TMC (Travel Management Company). This individual must be an exceptional communicator (written and oral) and comfortable with using various electronic platforms (i.e. Teams, Zoom, Webex) to provide necessary operational support. They must be able to develop and maintain internal and external relationships with stakeholders and associated strategic providers to support business operations.

Requirements

• BA/BS plus 0 years of relevant experience OR AS degree plus at least 2 years of relevant experience OR HS diploma plus at least 4 years of relevant experience
• Advanced Microsoft Office skills (PPT, Sharepoint, Excel, Teams)
• Highly detail oriented with organization skills to effectively balance and prioritize multiple deliverables
• Highly developed analytical skills, excellent critical thinking, and problem solving skills
• Ability to work effectively both independently and collegially, engage in open dialogue with internal and external stakeholders

Nice To Haves

• 4+ years customer service or administrative support in fast paced complex environment

Responsibilities

• Provide internal customer service support for business operations
• Communicate travel procedures, requirements, updates, and best practices effectively with internal clients and external providers
• Develop and maintain effective working relationships across AECOM, requires excellent cross collaboration and communication skills
• Support each travel category lead with administrative support to identify and achieve operational opportunities
• Deliver training and guidance in an understandable and clear manner to non-technical users
• Provide administrative support for Global Travel procedures, guidelines, and reference documentation updates

Benefits

• Medical, dental, vision, life, AD&D, disability benefits
• Paid time off
• Leaves of absences
• Voluntary benefits
• Perks
• Well-being resources
• Employee assistance program
• Business travel insurance
• Service recognition awards
• Retirement savings plan
• Employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees