About The Position

Your Career. Your Story. Let's Write the Next Chapter Together. At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education. What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future. If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us. Job Description Serves customers by providing trusted banking advice, processing a variety of banking transactions, opening new accounts and researching and resolving problems in a manner which promotes and maintains positive customer experiences and relationships; and promotes the Bank’s culture, including the support of our Brand promise and Core Values by performing the following duties. Word Duties and Responsibilities include the following.

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • High school diploma or general education degree (GED); college degree preferred; minimum one to two years banking platform experience preferred.
  • An individual should have strong working knowledge of all retail products and services. An individual should also have strong working knowledge of legal entities and instruments such as sole proprietorships, non-profit businesses, LLC’s, partnerships, corporations, estates, trusts, power of attorney, IRA’s and HSA's.
  • Individual must be flexible and able to travel to assigned Banking Centers to fill staffing needs with or without notice.

Responsibilities

  • Serves as a trusted advisor by connecting people to their dreams through meaningful conversations and by providing relevant banking advice.
  • Travel between Houston banking centers to support teams and business operations.
  • Is proficient with all required computer systems.
  • Efficiently opens all retail products and services for customers.
  • Ensures accuracy for new accounts and makes corrections as necessary
  • Suggests the correct products and services in accordance with the customer’s needs and desired outcomes.
  • Ensures customers are informed and comfortable using our products and engaging with our technologies.
  • Follows through on all referrals and refers business to our commercial, insurance and investments partners.
  • Seeks opportunities to develop new banking relationships from his or her own network and from the community.
  • Follows all policies and procedures.
  • Assists customers with all service requests including but not limited to: account and statement Research, safe deposit box access, rate and yield quotes, night deposit agreement initiation and processing, lost or stolen cards and transaction disputes.
  • Conducts transactions on behalf of customers.
  • Works with assigned teams to complete bank projects.
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