Travel Security Professional (Part-time)

Chicago Cubs•Chicago, IL

7d•$29 - $30•Onsite

About The Position

Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events. Chicago Cubs | Marquee 360 | Marquee Development | Marquee Ventures Each brand stands as unique as the teams that drive them. We welcome you to learn more about us. Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports and entertainment through Cubs baseball and live events. Our success is driven by our people, who work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it? The Chicago Cubs franchise, a charter member of Major League Baseball’s National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1916 and is the second oldest ballpark in Major League Baseball. In 2009, the Ricketts family assumed ownership of the Chicago Cubs and established three main goals for the organization: Win the World Series, Preserve and Improve Wrigley Field, and Be a Good Neighbor. Reporting to the Supervisor, Travel Security Professional, the Part-time – TSP role provides a safe, secure, and pleasant environment for Cubs ownership, uniformed personnel, Baseball Operations executives, and their families. The Protective Services role performs proactive safety and security function while assisting in the needs of all under their purview. In all situations, the Protective Services Officer will perform their duties in a courteous, professional, and restrained manner, through legal methods approved by law and in accordance with Chicago Cubs policies. This position will be required to work outside of regular work hours, travel for an extended period of time and assist with various Chicago-based appearances, Cubs Charities events and any appearances where an elevated security presence is needed. Role is based in Chicago from the beginning of February to the end of October and 85% travel is required.

Requirements

College degree with four years related experience personal protection or military; or high school diploma with eight years related experience personal protection or military
Unrestricted authorization to work within the United States
Demonstrated organizational abilities to handle multiple tasks, establish priorities, deliver effective results, and consistently meet tight deadlines and targets
Demonstrated understanding of the need for information integrity and ability to pay attention to maintaining accurate and timely information
Demonstrated effective communicator both orally and written, with excellent interpersonal skills
Demonstrated computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, and Internet manipulation
Demonstrated ability to operate under pressure
Demonstrated ability to create and thrive in a team environment
Demonstrated attention to detail including excellent time management and organizational skills
Ability to work flexible hours including evenings, weekends, and holidays as needed
Able to travel domestically and internationally
Ability to stand and/or sit for long periods of time, pushing /pulling/carrying lifting may include up to 25lbs (event evacuation), stair climbing, sit, twist, turn, bend as required to perform duties within the facility

Nice To Haves

Bilingual (English and Spanish)
Advanced or specialized security/personal protection certifications and/or degrees from accredited university in Criminal Justice, Administrative Justice, or Security
Military Experience and/or Law Enforcement experience
Guest Service Experience
MLB Security Experience

Responsibilities

Responsible for the safety, physical protection, and security of all under their care during all away games and other special assignments as assigned (Home Opener, Cubs Charities Events, Player and Trophy appearances)
Ensures that safety and security is maintained during arrival, departure, while in the seating area, on the field pre-game, and in all assigned lounges
Applies risk mitigation knowledge in critical situations and works with visiting teams’ Traveling Security Professionals or their designee for the safety and physical protection of all under their care during baseball games or events
Becomes familiar with Wrigley Field Emergency Response Protocols (ERP) and the emergency procedures for the MLB ballparks using the My EOP application.
Supports organizational, departmental, and individual goals as set forth by the AD of Event Operations and Security
Conducts site advances/walk-throughs for all on and off-site events and compiles written advance reports in accordance with Standard Operating Procedures (SOP) for the review of the Manager of Protective Services
Conducts Risk Assessments for Spring Training, various cities in accordance with SOP and best practices for the review of the Supervisor, Travel Security Professionals (TSPs)
Responsible for special event security detail communication plans including but not limited to Operation Order, Risk Assessment and Advance Report.
Develops statistical computation of security technology data to capture trends including year-over-year, month-over-month data to produce intelligence reports
Conducts risk and threat analysis using Open-Source Intelligence (OSINT) techniques and services to provide written reports interfacing with player, coach, executive media profiles
Coordinates all incidents, requests, and tasks with security leadership of the host venue, and provide the information to JOC or their designee to add to Cubs incident management software.
Completes detailed incident reports with information on all associated persons, location, medical details, witness information and statements, photo or video support, police reports, and resolution
Consults and coordinates with the Traveling Secretary and TSP to ensure continuity, addressing their operational needs as it relates to safety and security of uniformed personnel and their families
Conducts all security operations in an operationally discrete and operationally secure manner regarding information about incidents, Cubs ownership, uniformed personnel, associates, and their families
Coordinates with local police, fire department, or appropriate site security personnel as required
Completes after action reports for special assignments and/or events for review by the AD of Event Operations and Security
Will maintain a professional appearance and demeanor as defined by the Front Office Associate Handbook
Supports the completion of MLB BSOP matrix and Safety Act certification and compliance

Benefits

Option to purchase discounted meal on home event days
Complimentary off-site parking & shuttle transportation to Wrigley Field on event days
Exclusive associate only special events
Professional development & engagement opportunities
Ability to participate in rewards & recognition programs
Access to best in classes facilities including: associate locker room & break room
Uniform(s) provided at no cost

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