Travel Sales Counselor

AAA • Concord, CA

443d • $52,358 - $78,537

About The Position

As a AAA Travel Counselor, you will be responsible for providing exceptional travel sales and support experiences to our Members. This full-time, onsite position at AAA Concord, California, focuses on selling various travel products and services while ensuring a high level of customer satisfaction.

Requirements

• High school diploma or equivalent.
• 2 years of recent experience selling international and domestic travel services (preferred).
• Basic computer skills including Microsoft Word and Outlook.
• GDS experience required (Apollo/Galileo/Travelport).
• Knowledge of travel products and worldwide geography.

Nice To Haves

• Bilingual communication skills are a plus.
• Travel Institute certification as 'CTA, CTC, or CTIE' (preferred).

Responsibilities

• Sells International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel.
• Researches, evaluates and compares appropriate AAA Travel Partner packages to match member needs.
• Stays current with world events and latest travel industry developments and trends, providing relevant information to members.
• Processes and interprets travel documents for members purchasing travel products with AAA and informs them of governmental requirements.
• Initiates contact with members and past customers to prospect for new business and encourages repeat business.
• Cross-sells products and services such as insurance and new membership accounts.

Benefits

• Wellness program
• Paid holidays
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED