Travel Sales Counselor

AAA • Reno, NV

448d • $38,000 - $38,000

About The Position

As a AAA Travel Counselor, you will be responsible for providing exceptional travel sales and support experiences to our Members. This role involves selling various travel products, researching options to meet member needs, and ensuring a high level of customer service. The position is full-time and requires working onsite at the Reno Branch.

Requirements

• High school diploma or GED equivalent required.
• 2 years of recent experience selling international and domestic travel services.
• Basic computer skills including Microsoft Word and Outlook.
• GDS experience required (Apollo/Galileo/Travelport).
• Strong consultative selling skills with the ability to listen to members' needs.

Nice To Haves

• Bilingual communication skills are a plus.
• Travel Institute certification as 'CTA, CTC, or CTIE' (preferred).

Responsibilities

• Sells International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel.
• Researches, evaluates and compares appropriate AAA Travel Partner packages to match member needs.
• Stays current with world events and latest travel industry developments and trends.
• Processes and interprets travel documents for members purchasing travel products with AAA.
• Initiates contact with members and past customers to prospect for new business and encourages repeat business.
• Cross-sells products and services such as insurance and new membership accounts.

Benefits

• Wellness program
• Paid holidays
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: High school or GED