Travel Industry Sales Manager

Four Seasons Hotels and Resorts•Miami Beach, FL

3d•Onsite

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores. About the role Promote and sell to assigned leisure market in defined geographic region. Generate resort awareness through direct sales and digital solicitation; direct in-person sales calls, tradeshows and networking. Work closely with sales and commercial team to solicit, sell and confirm business required to meet budgeted sales goals.

Requirements

Luxury hotel Sales preferred (minimum of 3 years)
College Degree – 4 years, or equivalent experience strongly preferred
Excellent reading, writing and oral proficiency in English; other languages a plus.

Nice To Haves

Proven sales track record a plus.

Responsibilities

Identify and target customers from assigned market that will generate business on behalf of hotel
Negotiate, draft, generate and confirm/sign contracts that ensure hotel budget and revenue targets are achieved
Achieve monthly, quarterly and annual revenue and direct sales goals by implementing a territory business development strategy including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.
Maintain thorough and complete product knowledge of resort and offerings including F&B, Spa and recreation.
Possess an in-depth understanding of comp set’s Features/Advantages/Benefits.
Establish and maintain strong Golden Sales & Catering hygiene including account creation, account traces, contact information, client email lists, bookings, etc. in accordance with Four Seasons standards.
Produce and execute quarterly and annual action plans.