Travel & Expense Specialist

Focuskpi • Phoenix, AZ

119d • $23 - $26 • Remote

About The Position

FocusKPI is seeking a Travel & Expense Specialist to join one of our clients, a high-tech SaaS company. The client is seeking a Travel & Expense Specialist within their Source to Pay (S2P) Team to help scale travel and events. This will be a fast-paced and dynamic role that works closely with their stakeholders, legal, and finance teams to manage travel, expense, and procurement functions, driving automation, and implementing best-in-class processes. The specialist plays a vital role in optimizing operations and driving efficiency within the organization.

Requirements

• Bachelor's degree in business, supply chain, or a quantitative field preferred.
• 4+ years of proven experience in Travel Operations and Travel expense.
• Travel program administration.
• Contract review experience.
• Project management skills.
• Data analysis and tool proficiency.
• Adaptability and continuous learning.
• Advanced written and verbal communication skills.

Nice To Haves

• Two to five years of travel and analytical experience.
• Ticketing systems proficiency.
• Experience with T&E tools (especially TMC).
• Strong written/verbal communication skills.
• Qualitative and quantitative analytical skills.
• Intermediate/Advanced Excel and Alteryx skills.
• Cross-functional collaboration.
• Critical thinking skills.
• Managing multiple work streams in dynamic environments.

Responsibilities

• Manage travel, expense, and procurement functions, driving automation, and implementing best-in-class processes.
• Analyze data to derive actionable insights and implement improvements.
• Triage & Resolve Ticketing System Requests.
• Prioritize and process tickets to meet defined SLAs.
• Keep HelpMe page links and information up to date.
• Maintain accuracy in documentation and reporting.
• Utilize automated tools to streamline.
• Collaborate cross-functionally to address complex issues with timely resolutions.
• Proactively identify and implement improvements to the end-user experience.
• Enforce Travel & Expense Policy.
• Monitor and enforce compliance with T&E policies, identifying and addressing instances of non-compliance through education, training, and corrective action as necessary.
• Provide training and support to employees on policies, procedures, and systems to ensure understanding and compliance.
• Support internal & external audits to ensure adherence to established policies.
• Manage TMC-related Travel Requests.
• Process guest invitations, group travel, VIP traveler intake, delegations.
• Execute business travel-related documentation: payments, itineraries, visas, medical, legal forms, etc.
• Support Offsite & Event Planning.
• Monitor hotel room block system and end-to-end event activity tasks: contracts, purchase orders, deposits, payments, attendee rosters, etc.
• Partner with the Travel Manager, offsite manager(s), and events teams to optimize processes.
• Review & reconcile P-card Payments.
• Conduct reviews of P-card payment requests for accuracy and policy compliance.
• Reconcile expenses with supporting documentation to ensure proper financial tracking.
• Identify and address discrepancies in a timely manner.
• Audit Travel Review.
• Review Concur and Uber transactions against T&E Policy.
• Identify discrepancies and policy violations via audits.
• Implement controls to address and rectify discrepancies.
• Onboard/Exit Employees.
• Facilitate a smooth onboarding experience related to T&E functions.
• Manage T&E processes during employee exits to ensure policy compliance and timely resolution.
• Maintain Credit Cards.
• Manage credit card processes, including issuance and maintenance.
• Ensure timely updates and adherence to credit card policies.
• Conduct reviews of credit card transactions to identify trends and areas for improvement.
• Enforce Procurement Policy.
• Support compliance with the procurement policy.
• Manage Suppliers.
• Initiate and execute the supplier onboarding process in the Oracle Fusion ERP system.
• Collaborate to facilitate 3rd Party Risk Assessments and Security reviews via ServiceNow.
• Track and perform the Monthly Preferred Supplier SLA audit.
• Manage Purchases.
• Manage Purchasing module activity: submission and approval of purchase requisitions, change orders, etc.
• Collaborate with the Accounts Payable to address invoicing, receiving, payments, and PO issues affecting S2P processes.
• Administer Contracts.
• Handle contract agreements: SOWs, order forms, and sponsorship agreements.
• Update contract records, ensuring accuracy and completeness.
• Implement Automation.
• Identify opportunities & ensure integration of automated systems in S2P, primarily Travel.
• Drive transformation projects in alignment with team goals.
• Communicate progress, challenges, and outcomes.
• Analyze Insights.
• Analyze data to derive actionable insights for T&E.
• Summarize insights in concise and actionable reports for strategic decision-making.
• Benchmark against industry leaders to maintain a best-in-class environment.

Benefits

• Remote work opportunity.
• 6-month contract duration.
• Pay range of $23/hr to $26/hr.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree