Travel Customer Service Representative

Xperience Xscape Travels • Boston, GA

2d • Remote

About The Position

We are seeking a Travel Customer Service Representative to support clients with vacation planning, reservations, and general travel-related inquiries. This role is ideal for someone who enjoys helping people, is detail-oriented, and wants a flexible opportunity within the travel industry. You do not need prior travel experience — training and support are provided.

Requirements

• Strong customer service and communication skills
• Comfortable using a computer, email, and basic online tools
• Organized, reliable, and able to follow instructions
• Ability to work independently and meet deadlines

Nice To Haves

• Prior customer service experience is helpful but not required

Responsibilities

• Assist clients with travel questions via email, phone, and online systems
• Help process travel reservations and service requests
• Provide accurate information on destinations, accommodations, and travel policies
• Maintain clear and professional communication with clients
• Follow established procedures to ensure a smooth customer experience
• Document client interactions accurately in internal systems

Benefits

• Training and ongoing support
• Opportunity to work within the travel industry
• Flexible work environment
• Performance-based growth opportunities
• Supportive team culture focused on service and professionalism

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed