Travel Consultant

AAA•Little Rock, AR

20h

About The Position

A Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful consultants need a strong sales drive, organizational skills with an eye for detail, the ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs, good written and oral communication skills, and an interest in continuous learning. This opportunity offers a career path for future leadership roles, with evaluations in sales, customer service, administrative, operations, up-selling, cross-selling, and goal achievement potentially leading to management positions. Auto Club Enterprises, the largest club within the national AAA federation, employs nearly 17,000 individuals across 24 states, serving over 18 million members. The organization prides itself on its diverse workforce, delivering legendary, lifetime service. With national brand recognition and a reputation spanning over a century since 1900, AAA seeks career-minded, service-driven professionals committed to providing peace of mind and value to its members. AAA is an Equal Opportunity Employer and participates in E-Verify, dedicated to trust, dependability, quality, and innovation.

Requirements

A high school diploma is required
Ability to pass comprehensive criminal background check and thorough urine sample drug screening
Must be available to work most Saturdays and some evenings to support goal achievement
Successful completion of our Travel Consultant Trainee program which requires some travel for training
Driven by sales and exceeding your goals
Computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
Strong and very comfortable relationship with paperwork and you are very organized!

Nice To Haves

Prefer a 2 or 4 year college degree
Prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal orientated environment

Responsibilities

Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
Shares knowledge and expertise from personal experiences and/or education study trips
Develops long standing relationships with our members and builds referral and repeat business
Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the members expectations
Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals

Benefits

Extensive training to aid you in your career development through The Auto Club University
Regular recognition through various company programs and incentives for trips, cash and prizes
Company sponsored IATAN cards, providing exclusive travel consultant discounts
Personal travel opportunities at discounted pricing
Corporate benefits for insurance products
Paid educational study trips are available for our Consultants to promote career development
Quarterly incentives/bonuses for achieving established production tiers
Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)