Travel Consultant

AAA • La Verne, CA

9d

About The Position

Travel Consultant A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve. What does a AAA Travel Consultant do? • Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel • Shares knowledge and expertise from personal experiences and/or education study trips • Develops long standing relationships with our members and builds referral and repeat business • Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the members expectations • Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals For the right individual this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager. • We offer extensive training to aid you in your career development through The Auto Club University • Regular recognition through various company programs and incentives for trips, cash and prizes • Company sponsored IATAN cards, providing exclusive Travel Consultant discounts • Love to travel? Personal travel opportunities at discounted pricing • Corporate benefits for insurance products • Paid educational study trips are available for our Travel Consultants to promote career development • Quarterly incentives/bonuses for achieving established production tiers

Requirements

• A high school diploma is required, but we prefer a 2- or 4-year college degree
• You need to be able to pass comprehensive criminal background check and thorough urine sample drug screening
• You must be available to work most Saturdays and some evenings to support goal achievement
• We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultants Trainee program which requires some travel for training
• You are driven by sales and exceeding your goals
• You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
• You have a strong and very comfortable relationship with paperwork, and you are very organized!

Nice To Haves

• We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal orientated environment
• Travel is not just a hobby or a wish, it’s your passion

Responsibilities

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long standing relationships with our members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the members expectations
• Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals

Benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees