Travel Consultant - Web

Avanti Destinations•Reno, NV

4h•$20 - $20•Onsite

About The Position

Avanti Destinations is the market leader in long haul independent travel management, working exclusively for travel agents. As a member of our Web Sales Team, you will drive online conversions by engaging inbound leads and using web research to deliver tailored recommendations. Customer inquiries are routed through digital channels such Avanti’s’ portal, email, and occasional phone calls, where you’ll quickly assess needs, source relevant information, and guide prospects toward a purchase. Key responsibilities include responding to inbound inquiries, researching and presenting solutions, managing leads, and following up to close sales. Success in this role requires strong communication skills, a results-driven mindset, and the ability to turn web insights into effective sales conversations. You will be expected to meet conversion targets, with opportunities for performance-based incentives and growth into broader digital sales strategy roles. This Full-Time position is eligible for participation in a comprehensive company benefits & perks program. Avanti offers low-cost medical and dental coverage, paid-time off, paid holidays, reduced cost Tri-Met passes (benefit eligibility begins at the beginning of the month following 60 days of employment).

Requirements

Passion for travel
Strong internal and external communication skills utilizing verbal, auditory and written communication
Strong written and verbal communication skills across chat, email, and phone
Comfortable handling inbound web inquiries and occasional phone calls
Demonstrate a professional demeanor with a positive, upbeat, and friendly personality
Strong computer skills
Strong sales aptitude
Strong desire to be a part of a high growth company with an entrepreneurial spirit and a fast-paced, result-oriented culture
Able to adapt to changing policy and product in a fast-paced environment
Have excellent problem solving, complaint resolution and negotiation skills
Highly organized and detail-oriented
Demonstrate exceptional habits of dependability and attendance
Able to work any shift time during hours of operation (6:30 am – 5:30 pm)
Available for overtime hours as needed
European, Asian and Latin American travel and/or geography knowledge
Passion for delivering quality service and making a difference in the customer experience
Other duties as required or assigned
High School Diploma or GED
Six (6) months call center experience preferred
Six (6) months customer service experience preferred