Travel Consultant (Corporate - General Reservations)

BCD Midmarket Holdings

81d

About The Position

Adelman Travel, a BCD company, is a leading global travel management company headquartered in Milwaukee, WI, USA. With over 40 years of experience, we pride ourselves on being an indispensable partner to our clients. The cornerstone of our approach is based on our commitment to blend Modern Execution with Traditional Service. The travel industry is rapidly evolving with technology at its core, and Adelman Travel is committed to blending cutting-edge solutions with the personalized care and professional expertise that sets us apart. Our promise to deliver successful travel programs to our customers is rooted in our ability to innovate, collaborate and execute. This is our true foundation and the premise that will carry us forward to the future.

Requirements

• Two plus years’ experience as a professional corporate travel consultant.
• Proven proficiency in any GDS system, SABRE preferred.
• Strong ability to effectively utilize omnichannel technologies.
• Aptitude to learn and adapt to new and ever-changing industry products and technology.
• Excellent communication skills, with the ability to listen to and understand customer needs to create exceptional experiences.
• Robust interpersonal skills with the ability to get along with a wide variety of personalities.
• Familiarity with online booking tools such as Concur, GetThere or Deem.
• Effective organizational and time management skills, with a focus on attention to detail.

Responsibilities

• Leverage omnichannel methods to book travel plans for a variety of clientele in accordance to their travel policy.
• Review all travel arrangements with the client and take a consultative approach in offering available alternatives. Thoroughly document all relevant information.
• Make customer problems our opportunities. Go above and beyond and treat everyone like a VIP.
• Utilize industry-leading reservation and ticketing technologies to optimize travel costs and timing.
• Convey expert-level international travel requirements to travelers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees