Travel Accounting Systems Analyst - Digital Product Management

American Express•Phoenix, AZ

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. This position is within the Global Platforms & Services (GPX) Back Office team, which provides capabilities to meet the ever-evolving compliance, regulatory and accounting needs of the American Express Travel and Lifestyle Services (TLS) business. The broader GPX team builds foundational capabilities through services, data, and automation that power and enhance customer and agent experiences within TLS, and result in bringing American Express card membership to life. How will you make an impact in this role? The Travel Accounting Systems Analyst - Digital Product Management role focuses on the provision of software solutions to meet the operational, compliance, regulatory and informational needs of TLS in the areas of travel accounting and supplier reconciliation. This role involves partnering closely with stakeholders in the business, other product teams, and technology teams to coordinate the delivery of end-to-end software solutions and process enhancements.

Requirements

Bachelor’s degree
3+ years professional experience
Experience with business analysis, software solution design, software configuration, and user acceptance testing
Excellent written and verbal communication skills, especially the ability to convey complex concepts in simple, concise terms
Self-starter who can work independently, has exceptional problem solving and critical thinking skills, strong organizational skills and great attention to detail
Analytical mindset
Flexible and adaptable; comfortable working in an environment of frequent change

Nice To Haves

Experience with accounting processes, including general ledger, accounts payable and accounts receivable
Experience with the travel industry (specifically back-office systems and processes)
Software product ownership/management
Unit4 Business World
CentralCommand
Global Distribution Systems (especially the Sabre GDS)
SQL
Agile product development methodologies and tools (JIRA, Rally, Mural, etc.)

Responsibilities

Capture, analysis and alignment of business requirements with stakeholders
Authoring of user stories and definition of acceptance criteria to meet requirements
Design, configuration and testing of software solutions within the back-office application
Partnering with the technology team to design and deliver custom software solutions

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities