Transporter-FT 3RD OVERNIGHT 10p-6:30am

About the position

At Houston Methodist, the Transporter position is responsible for transporting acute, intensive and critical care patients in a timely manner by wheelchair, transcart, stretcher or bed. This position supports the interprofessional team in delivering high quality patient care during transit. The Transporter position moves inpatients and outpatients to diagnostic testing and therapeutic areas, clinics, physician's offices, admissions and discharges throughout the complex. This position will assist with preventing patient falls by retrieving the Hover Mat/Jack, lifting and moving the patient to a stretcher and transporting the patient back to his/her room. The Transporter position must be able to communicate appropriately and work closely with nursing staff and co-workers. This position delivers patient room furnishings such as bed extensions, sleep chairs, and transports empty beds, as requested, as a backup duty when others are not available.

Responsibilities

• Communicates to both Nursing, Imaging and other departments as to any delays.
• Participates as a team player with nursing, ancillary staff and coworkers for moving the patient to tests, treatments and procedures.
• Documents assignments completely per department protocol.
• Interacts positively and effectively with patients and guests, as well as internal customers.
• Promotes a positive image of the department and Hospital through verbal and non-verbal communication.
• Uses appropriate communication device to limit conversations to ensure HIPPA compliance.
• Trains and orients new transporters.
• Makes appropriate customer service decisions with problem-solving.
• Provides contributions towards improvement of department scores for turnover/retention/employee engagement on unit-based scorecard.
• Communicates to nursing department to notify staff of patient transport.
• Reviews patient passport for completeness and understanding for clarification of handoff.
• Checks patient identification using two-step verification.
• Prepares patient for transport identifying IV bags, Foley catheters, or infusion pumps needing special handling.
• Maintains adequate supply of transport equipment in lobbies and equipment rooms.
• Clears equipment left on floors, in hallways and unauthorized areas.
• Properly disposes of soiled linen on department and/or nursing unit.
• Removes equipment no longer needed for patient care from transport equipment.
• Reports observations, conditions and problems of patients to licensed personnel.
• Provides for the privacy of patients and families.
• Disinfects equipment before and after each use.
• Transports and stores oxygen tanks in approved holders.
• Operates all transport equipment in a safe manner.
• Tags equipment needing extensive repairs.
• Reports any potential harm or conflicting information to management.
• Uses resources efficiently; does not waste supplies.
• Self-motivated to independently manage time effectively and prioritize daily tasks.
• Offers innovative solutions through participation in performance improvement hospital projects.

Requirements

• High School diploma or equivalent education preferred.
• One year of customer service, patient transportation or nursing aid experience preferred.
• BLS - Basic Life Support (AHA) within 90 days.

Nice-to-haves

• Demonstrates the skills and competencies necessary to safely perform the assigned job.
• Sufficient proficiency in speaking, reading, and writing the English language.
• Ability to effectively communicate with patients, physicians, family members and co-workers.
• Demonstrates working knowledge of stretchers, wheelchairs, mobility of IV pump or IVs and beds.
• Demonstrates a working knowledge of isolation, infection control and safety procedures.