Transportation/ Warehouse Associate Class A

Food Bank of Central & Eastern North Carolina • Raleigh, NC

11d • $24 - $27

About The Position

The Food Bank of Central & Eastern North Carolina is an exciting, challenging, and rewarding place to work.
Our vision: No one goes hungry, our Mission: Nourish people. Build solutions. Empower communities.
We are an equal opportunity employer and are known for our core values of Respect, Integrity, Compassion, Dedication, Teamwork, and Fun!

The Transportation/Warehouse Associate Class-A will usually perform the following routes: agency deliveries, transport of product to Food Bank branches, and pickups from food donors in a branch’s service area. This position is based out of one of the Food Bank’s six branches and will require some warehouse duties in addition to daily driving duties.

Requirements

• High school diploma or GED
• Minimum 3-5 years' experience
• Clean driving record and valid Class-A license required
• Must have, or be able to, obtain forklift certification – training will be provided
• Demonstrated professionalism and excellent customer service is required

Nice To Haves

• Ability to drive manual transmission preferred
• Previous route driving, customer service and warehouse experience is preferred

Responsibilities

• There is an expectation that exemplary customer service will be displayed at all times with all internal and external contacts (staff, partners, donors, volunteers, general public, etc.) in order to promote the Food Bank’s mission. Represent the Food Bank as an ambassador for the organization in a friendly and professional manner and contribute to building and maintaining teamwork at the branch facility and throughout the Organization.
• Run all routes in the most efficient manner possible.
• Maintain and develop strong relationships with all food donors (retailers, farmers/growers, manufacturers, etc.) and partner agencies as appropriate.
• Be engaged in the process of food safety and be up to date and trained on all internal Standard Operating Procedures (SOPs), Feeding America best practices, and food safety SOPs applicable to this position; uphold and maintain appropriate aspects of food safety and handling and be "audit ready" at all times; successfully take and complete all food safety training applicable to this position
• Pickup donations from food donors.
• Unload and organize retail product in the warehouse (i.e., freezer, cooler, shopping line, etc.), at the direction of the branch warehouse lead.
• Under direction of direct supervisor or the Dispatcher, deliver/pick up product to/from local donors, partner agencies, and other entities.
• Maintain transportation logs, pre-trip procedures, quarterly vehicle inspections, maintenance schedule, receipts, and invoices according to company policy.
• Utilize equipment provided by the Food Bank to record all applicable Roadnet data required (e.g., time arrived, time departed, etc.) for each stop (pickup or delivery).
• Accurately and consistently record all time plots, route discrepancies and route notes on the Roadnet app.
• Immediately communicate with the Dispatcher any changes and all incidents that may impact route appointment times or product delivered/picked up.
• Represent the Food Bank in a friendly and professional manner in all dealings and relationships with the public (partner agencies, donors, volunteers, etc.).
• Assist with the loading and unloading of vehicles (includes vehicles from other organizations) when in the warehouse.
• Effectively disburse product into appropriate locations within the warehouse.
• Maintain warehouse equipment and report any equipment issues to appropriate supervisor immediately.
• Ensure that all safety policies and procedures are carried out. Provide a safe work environment for all visitors and staff.
• Perform any other tasks or duties as directed by supervisor.

Benefits

• We offer competitive compensation and attractive benefits: medical, dental, vision options; life, and short- and long-term disability insurance paid by the company; 403(b) with company match; paid vacation; paid sick/personal; paid holidays; and an Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED