Transportation Supervisor

URM StoresSpokane, WA
17d$28 - $33

About The Position

URM Stores, Inc. is seeking a full-time Transportation Supervisor to join our team. In this role, you’ll play a key part in supporting all day-to-day operations of the Transportation Department. You’ll oversee drivers, routes, deliveries, maintenance, security, safety, and other transportation functions—making a direct impact on both our division’s performance and our customers’ experience. The ideal candidate is someone who continually elevates service, skillfully manages daily workflows, and fosters a forward-thinking, innovative team culture.

Requirements

  • At least 3 years of experience in transportation operations.
  • A valid Class A CDL is strongly preferred.
  • Strong understanding of Department of Transportation regulations.
  • Proficient with Microsoft Office tools, including Word and Excel.
  • Skilled in managing routing, distribution, and logistics software systems.
  • Able to analyze information, assess situations critically, and communicate clearly.
  • Excellent communication skills for collaborating across internal teams and coordinating with external partners.
  • Highly organized with strong attention to detail—comfortable managing multiple moving parts and essential paperwork.

Responsibilities

  • Create and manage daily routing plans and truck schedules.
  • Oversee and coordinate maintenance, fueling, and any specialty equipment needs.
  • Schedule vehicle repairs, arrange temporary replacements, and maintain all required DOT documentation.
  • Monitor driver performance to ensure every driver is properly trained and equipped with the skills they need to succeed.
  • Support driver training and testing efforts, including conducting ride-alongs.
  • Champion safety by enforcing accident-prevention standards, procedures, and best practices.
  • Partner in developing and rolling out infrastructure improvements and process guidelines.
  • Drive efficiencies within the department and boost performance against key operational metrics.
  • Identify opportunities to streamline routing operations and grow back-haul revenue.
  • Promote a safety-first culture at every level of the operation.
  • Lead performance management practices that encourage growth and development within the team.
  • Take part in hiring, selection, and ongoing employee relations for department staff.
  • Complete required documentation, including evaluations, injury/accident logs, and other reports.
  • Assist with payroll processing for drivers.
  • Plan, execute, and monitor daily transportation activities, including analysis of on-time performance, delivery reliability, off-load rates, and staffing needs.
  • Review and schedule routing of equipment and manpower to meet all customer requirements—contractual or otherwise.
  • Address equipment failures or breakdowns, support drivers with guidance, and submit service requests to the leasing/maintenance provider.
  • Motivate and support employees through coaching, evaluations, and effective problem-solving to foster a positive, productive work environment.
  • Communicate with customers regarding delays, delivery issues, or other service impacts.
  • Supervise staff in a union environment, ensuring fair interpretation of rules and handling conflict resolution or disciplinary actions as needed.

Benefits

  • URM offers a rich benefits package, covering 100% of medical, dental, vision, and prescription premiums for employees and over 90% for their dependents.
  • Our employees also have access to additional benefits, including subsidized life insurance (with strong family rates), Company-paid long-term disability, optional short-term disability and cancer coverage, and discounted Life Flight rate.
  • Helping our non-union employees prepare for the future, URM offers a 401k Retirement Plan with an amazing Company match, up to 9% of their annual salary!
  • URM offers a strong work–life benefits package that includes a great vacation plan, paid holidays, paid personal holidays, paid sick days, and a paid Volunteer Service Day!
  • Experience enjoyable Company sponsored activities through events like URM March Madness Brackets, Family Hockey Night with the Chiefs, Holiday Mingle & Jingle with great raffle giveaways, Summer Evening Wine & Music Event, and Winter Break Movie Night, which are just a glimpse of the fun we have to offer for employees and their families!
  • Employees receive a range of corporate discounts, including gym memberships, cell phone and computer deals, plus exclusive discounts at our Company-owned stores.
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