Transportation Supervisor

Domino's Pizza • New Boston, MI

288d • $70,000 - $80,000

About The Position

The Transportation Supervisor will assist the Transportation Manager with supervising and coordinating transportation team members. This role involves effectively and efficiently handling customer service complaints and concerns while ensuring compliance with federal, state, and company policies, local laws, transportation programs, and regulations. The supervisor will also be responsible for training new team members in their job duties and must have a high comfort level working in a diverse, fast-paced environment.

Requirements

• A Commercial Driver's License Class A is preferred
• Associate degree or some college and working towards a degree
• 2-3 years of documented supervisory experience
• 2-3 years of route scheduling experience
• Knowledge of Department of Transportation rules and regulations
• Working knowledge of Microsoft Office software
• Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed
• Results-oriented with strong organizational, decision making and people skills
• Must successfully pass a background check every third year on your anniversary date

Responsibilities

• Assist Transportation Manager in leading the Transportation Team
• Recruit and interview new team members
• Train, coach, and counsel team members
• Handle all driver concerns in Manager's absence
• Assist with annual performance appraisals
• Make recommendations to the Manager for pay increases
• Attend and participate in annual Leadership & Development training sessions
• Assist with coordinating safety/team/quarterly meetings
• Assist with all transportation-generated reports
• Contribute to the development of annual department budget preparation for Director-Supply Chain Center review and approval
• Assist in weekly scheduling of driver routes and re-routing as necessary to ensure route coverage
• Conduct route analysis and recommend saving opportunities to the Manager
• Monitor driver hours of service via the onboard system
• Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards
• Perform payroll duties when necessary and review driver payroll for accuracy
• Assist in monitoring misdeliveries and make recommendations to the Manager on avoidance strategies
• Assist in the maintenance of the driver qualification file
• Assist in the scheduling of truck maintenance and maintaining fleet image
• Assist in accident investigations
• Assist other supply chain centers when called upon
• Assist with D&S Manager with truck leasing meetings to ensure PMs are met to Domino's standard and repairs are completed timely
• Perform other duties as assigned by Manager and Director
• Assist in answering Slice of Pie complaints
• Maintain positive customer relationships
• Conduct customer surveys
• If qualified, drive company commercial vehicle or straight truck for deliveries or to the leasing company for service/maintenance, and on occasion, work the yard

Benefits

• Paid Holidays and Vacation
• Positive work environment
• Benefits on the first day of employment!
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus
• Referral bonuses
• Career growth!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: Associate degree