Transportation Supervisor II

Chick-Fil-A Supply • Walton Hills, OH

311d

About The Position

The Transportation Supervisor will lead a team of drivers and navigators at our Chick-fil-A Supply Distribution Center in Cleveland, OH. This individual, in collaboration with other leaders, will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. Reporting directly to the Transportation Operations Manager, this person will lead a team dedicated to delivering exceptional customer service for Chick-fil-A restaurant Operators while ensuring safety and achievement of several critical key performance indicators (KPIs). The Transportation Supervisor will enable supply chain innovation unique to the food service industry. Most importantly, this person will lead in a way that supports Chick-fil-A's vision and strategy while embodying the corporate purpose.

Requirements

• High school degree or similar.
• 5+ years of leadership experience with private fleet operations.
• Demonstrated experience with and functional knowledge of food service distribution, including outbound transportation procedures and regulations.
• Working knowledge of innovations in supply chain and warehouse operations.
• Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements.
• Demonstrated ability to value both relationships and results and to put others above themselves.
• Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner.
• Exceptional organization, attention to detail, and communication skills.
• Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect.
• Must live within 60 miles of our distribution center.

Nice To Haves

• Bachelor's degree.
• 7+ years of leadership experience with private fleet operations.
• Experience in warehouse operations, supporting in a food distribution or food manufacturing environment.
• Class A CDL.
• Knowledge of federal, state and local government regulatory requirements for driver labor scheduling and safety.
• Demonstrated success in operations and people leadership.
• Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions.

Responsibilities

• Motivate, staff, schedule, and support a dynamic team responsible for delivering, transporting, unloading, and completing other outbound distribution tasks.
• Establish working relationships with store Operators, driving the seamless integration between the MDC and Restaurant operations and act as a liaison.
• Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs).
• Train and develop a strong team.
• Collaborate with the transportation manager regarding staff performance, identify and drive areas of improvement, and recognize team members' outstanding performance.
• Support the Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety, and excellence.
• Work closely with the MDC Leadership Team, CFA Supply Services, and various business partners to ensure optimal alignment and collaboration.
• Troubleshoot issues with drivers during deliveries.
• Conduct restaurant delivery audits to ensure outstanding driver performance and to identify areas of operational improvements.
• Optimize driver/route assignments, ensuring compliance with federal, state, and local DOT guidelines regarding routing time and drivers' hours of service.
• Lead the processing of trip reports and other documentation.
• Monitor data (i.e. payroll entries) to enable effective tracking of expenditure.
• Support budget management of outbound transportation at the DC.

Benefits

• Free lunch, snacks and drinks as part of your workday.
• Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hire.
• 16 Hours of wellness per year.
• 8 Days of holiday pay per year.
• 4 Weeks for New Parent Bonding Leave, plus Short-Term Disability benefits (if applicable).
• A variety of health insurance options, including a no premium health insurance for individuals, and a low-cost premium health insurance for family plans.
• 401K with 5% match for eligible employees.
• Additional benefits to help you thrive in all areas of life, including emotional, social, physical, financial, and spiritual.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED