In the Transportation Specialist role, you’ll be responsible for the safe and timely transportation of clients in a Substance Use Disorder Program to and from various community appointments
Assist passengers on and off vehicle, including those with physical limitations
Secure passengers’ wheelchairs and assist disabled passengers in and out of the vehicle
Observe all traffic laws and regulations
Ensure clients have safely entered medical facility before leaving
Maintain and update transportation calendar; schedule and select routes and travel times so clients arrive for appointments on time, and are picked up within a reasonable period of time after appointments are completed
Maintain contact with clients and staff for appointment and schedule changes
Maintain order and discipline in the vehicle; retain documentation of maintenance records
Report problematic client behavior or disruption of service to supervisor
Lock and secure vehicle when leaving unattended; check to ensure no passengers are still in the vehicle before leaving unattended
Maintain daily record of mileage and number of passengers transported
Clean and service the vehicle with fuel; report vehicle deficiencies immediately for repair and maintenance
Keep facility hallways and common areas clear of debris, wheelchairs, etc.
Ensure facilities are maintained in clean and orderly fashion
Participate in all staff meetings and trainings
Perform additional duties as assigned
High School Diploma or GED, required
A valid driver’s license and vehicle insurance, required
1+ years of transportation-related experience, required (rideshare, courier, delivery driver, etc.)
Ability to establish and maintain professional boundaries with clients
Must be able to safely and comfortably operate a passenger van
Must have knowledge of local roadways and locations of medical facilities
Must have excellent written and verbal communication skills
Must be highly organized and demonstrate attention to detail
Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
Demonstrated experience working with a collaborative team
Working Knowledge of MS Office (Word, Excel, and Outlook)
Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization
Work with spirit of enthusiasm, teamwork, cooperation and a sense of urgency
Maintain a high degree of confidentiality over all matters in the course of business operations including client and employee information
Ability to multi-task in an efficient, thorough, and prioritized manner
Ability to work quickly, accurately and independently
Ability to anticipate needs, prioritize work and solve problems
Must possess and maintain a valid California driver’s license
Must have a clean driving record for insurability under the agency’s insurance carrier’s standards
Experience working with severely mentally ill, substance use disorders and homeless populations, preferred
Paid Time Off
Paid Holidays – 13 scheduled
Flexible Work Schedules
Medical, Dental, and Vision Insurance
AD&D / Group Life Insurance
Flexible Spending Accounts – Medical and Dependent Care
Matched 401(k) Retirement Plan
Early Release Days!
Work Anniversary Bonuses
Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
Employee Assistance Plan (EAP)
Home Ownership Assistance Program
Casual Work Environment
Professional Growth and Career Development Opportunities