Transportation Specialist [1432]

Texas Panhandle Mental Health•Amarillo, TX

13d•$16

About The Position

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language The Transportation Specialist has duties that include, but are not limited to, transportation of persons who are engaged with the Reset Diversion Center This position will also involve light clerical duties, and other assigned duties, as directed by the supervisor The Transportation Specialist is responsible for providing supervision and care to clients with a mental health diagnosis The Transportation Specialist has no financial responsibility but is accountable for assigned property Works under the supervision of the Reset Diversion Program Administrator and will work closely with all Reset Diversion staff and individuals served Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Requirements

High school diploma or GED
One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE) test
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers [http://www.texaspanhandlecenters.org/careers]
Must have a valid Texas driver’s license and be insurable under agency vehicle policy
Must be 18 years of age or older

Nice To Haves

Bilingual in English and Spanish
Experience working with individuals who have a mental health diagnosis
Experience working with individuals who are criminal justice involved
At least six (6) months of work experience of operating a motor vehicle with multiple passengers and experience in the human services field
Basic proficiency in the use of desktop/laptop computers

Responsibilities

Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
Transportation of persons who are engaged with the Reset Diversion Center
Light clerical duties, and other assigned duties, as directed by the supervisor
Providing supervision and care to clients with a mental health diagnosis
Accountable for assigned property
Works under the supervision of the Reset Diversion Program Administrator and will work closely with all Reset Diversion staff and individuals served
Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Benefits

Click here for TPC’s FY2026 Summary of Benefits [https://www.texaspanhandlecenters.org/wp-content/uploads/2025/08/TPC-Benefits-Guide-2025-2026.pdf]
501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness
Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision
Employer paid life insurance (1.5 times employee’s salary)
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
Paid time off – PTO accrual, Holidays
One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone